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Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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Felt that the sale items are a bit …
Felt that the sale items are a bit misrepresented in terms of what’s shown on the front page and what’s actually the sale item. The sale price was great but would have preferred not having to settle on the B option choice.
Fast delivery
Fast delivery. Customer service was great and followed up on my queries promptly.
Loved the Visuals in the descriptions
Loved the Visuals in the descriptions. I found the shopping outing to cards customizing component rather awkward
Easy to move around the sight. Artistically presented products.
Easy to move around the sight. Artistically presented products. Easy to order. I did request the promo code TAKEN for a five percent discount but that was not reflected in my final total. Can't wait to receive my chairs!
Online order
Just placed order online, which was fairly seamless. Have yet to receive products, but online experience so far was straightforward.
Amazing customer service
Amazing customer service, representative was patient enough to deal with me and my wife for our requests for the best shipping options
Highly recommended
Table was received quickly
Table was received quickly. Minor issue with 3rd party delivery service, but issue was reconciled within 24 hours. Will order more items from Rove concepts in the future.
So far, so good
I have not yet received my order, but so far I am happy with this company. We will see once I get the order if that remains to be the case
Fantastic!
Incredibly solid furniture that arrived unblemished. I’ve seen seen anything packed so well. I may never buy furniture anywhere else.
First time online shopping - loved it!
I loved my experience shopping on Rove Concepts!
Great Products and great customer …
Great Products and great customer service. Highly recommended
Ordered 6 dining chairs over the phone
Ordered 6 dining chairs over the phone, great service! Chairs were well packaged. Overall excellent experience.
Overall, good experience
I liked your site. The videos are great. The only thing I wasn’t clear on is that shipping was being promoted as $89 across Canada and the US, and then it calculated at $179 when I checked out.
good phone service
helpful phone service. good website. but "white glove delivery" seems overpriced. I think for $89 we should be able to expect the item to be delivered at least to the proper room in the house...
Awesome store
I was a little nervous ordering furniture online without seeing it but Rove answered all my question and sent samples that I got the next day! I'm excited for my new furniture. I think it will be great!
