{"ratings":{"table":{"5":{"cnt":8,"total":40},"4":{"cnt":5,"total":20},"3":{"cnt":0,"total":0},"2":{"cnt":0,"total":0},"1":{"cnt":0,"total":0}},"average":92.85714285714286,"total_ratings":14,"total_votes":13,"sum_votes":60},"reviews":["\u003Cdiv class=\u0022trustpilot_review_card\u0022\u003E\n  \u003Cdiv class=\u0022trustpilot_review\u0022\u003E\n    \u003Ch2 class=\u0022rv_name\u0022\u003EJoe Hill\u003Cspan\u003E\u003Cimg src=\u0022https:\/\/cdn.roveconcepts.com\/sites\/default\/files\/svg\/verified-green.svg\u0022 alt=\u0022Verified Review Icon\u0022\u003E Verified\u003C\/span\u003E\u003Cspan class=\u0022legacy\u0022\u003E - \u003Csvg viewBox=\u00220 0 24 24\u0022 width=\u002224\u0022 height=\u002224\u0022 stroke=\u0022var(--gray)\u0022 stroke-width=\u00222\u0022 fill=\u0022none\u0022 stroke-linecap=\u0022round\u0022 stroke-linejoin=\u0022round\u0022 class=\u0022css-i6dzq1\u0022\u003E\u003Cpath d=\u0022M16 21v-2a4 4 0 0 0-4-4H5a4 4 0 0 0-4 4v2\u0022\u003E\u003C\/path\u003E\u003Ccircle cx=\u00228.5\u0022 cy=\u00227\u0022 r=\u00224\u0022\u003E\u003C\/circle\u003E\u003Cpolyline points=\u002217 11 19 13 23 9\u0022\u003E\u003C\/polyline\u003E\u003C\/svg\u003E Verified\u003C\/span\u003E\u003C\/h2\u003E\n    \u003Cdiv class=\u0022rv_title hide\u0022\u003E\u003C\/div\u003E\n          \u003Ch7 class=\u0022rv_time hide\u0022\u003E\n        -              \u003C\/h7\u003E\n          \u003Cdiv class=\u0022review_rate clearfix\u0022\u003E\u003Cspan class=\u0022stars large\u0022\u003E\u003Cspan class=\u0022rating\u0022 style=\u0022width:80%;\u0022\u003E\u003C\/span\u003E\u003C\/span\u003E\u003C\/div\u003E\n      \u003Cdiv class=\u0022rv_text\u0022\u003EReally happy with this sofa - lovely colour and perfect for our space. It\u0027s creaking a lot after just a week hence the 1 star off but assume that\u0027ll settle.\u003C\/div\u003E\n  \u003C\/div\u003E\n  \u003C\/div\u003E\n\n","\u003Cdiv class=\u0022trustpilot_review_card\u0022\u003E\n  \u003Cdiv class=\u0022trustpilot_review\u0022\u003E\n    \u003Ch2 class=\u0022rv_name\u0022\u003EFedup\u003Cspan\u003E\u003Cimg src=\u0022https:\/\/cdn.roveconcepts.com\/sites\/default\/files\/svg\/verified-green.svg\u0022 alt=\u0022Verified Review Icon\u0022\u003E Verified\u003C\/span\u003E\u003Cspan class=\u0022legacy\u0022\u003E - \u003Csvg viewBox=\u00220 0 24 24\u0022 width=\u002224\u0022 height=\u002224\u0022 stroke=\u0022var(--gray)\u0022 stroke-width=\u00222\u0022 fill=\u0022none\u0022 stroke-linecap=\u0022round\u0022 stroke-linejoin=\u0022round\u0022 class=\u0022css-i6dzq1\u0022\u003E\u003Cpath d=\u0022M16 21v-2a4 4 0 0 0-4-4H5a4 4 0 0 0-4 4v2\u0022\u003E\u003C\/path\u003E\u003Ccircle cx=\u00228.5\u0022 cy=\u00227\u0022 r=\u00224\u0022\u003E\u003C\/circle\u003E\u003Cpolyline points=\u002217 11 19 13 23 9\u0022\u003E\u003C\/polyline\u003E\u003C\/svg\u003E Verified\u003C\/span\u003E\u003C\/h2\u003E\n    \u003Cdiv class=\u0022rv_title hide\u0022\u003E\u003C\/div\u003E\n          \u003Ch7 class=\u0022rv_time hide\u0022\u003E\n        -              \u003C\/h7\u003E\n          \u003Cdiv class=\u0022review_rate clearfix\u0022\u003E\u003Cspan class=\u0022stars large\u0022\u003E\u003Cspan class=\u0022rating\u0022 style=\u0022width:80%;\u0022\u003E\u003C\/span\u003E\u003C\/span\u003E\u003C\/div\u003E\n      \u003Cdiv class=\u0022rv_text\u0022\u003EThe Kaye family of sectional pieces seem so far to be well designed and constructed solidly.  Once connected **correctly** the pieces are very stable.  The fabric covers, which was one of the big features we wanted since they are removeable and washable, were mostly attached when the items arrived, but a couple pieces needed removal and adjustment of the covers since they had come partially off during installation\/transit.\n\nHowever, the instructions are not super helpful.\n\nWe paid for basic delivery, but then upgraded for an extra $250 at the time of delivery for installation and setup.  Unfortunately even the delivery folks couldn\u0027t figure out the installation and left with it not correctly set up (it looked correct at first glance, but when the corner pieces started shifting and coming apart within hours, we started to look for the problem ourselves).\n\nTurns out several backrests were installed backward (there is a front and back side but it\u0027s not obvious) and a couple of the ottomans were also twisted and needed to be removed and aligned and reinstalled.  Lastly, the connections were not done and it took us nearly 8 hours to figure out how to connect the corner piece in a stable way.  It took 2 of us and we both had minor injuries by the time we finished, so there\u0027s something to be said about possible improvements to either the configuration directions, installer training, or other things that could certainly be improved.\n\nWe purchased an additional section, which should arrive in the coming month or so, but we will  NOT be paying for any extra white (or other colored) glove service, since it was a total waste.\u003C\/div\u003E\n  \u003C\/div\u003E\n  \u003C\/div\u003E\n\n","\u003Cdiv class=\u0022trustpilot_review_card\u0022\u003E\n  \u003Cdiv class=\u0022trustpilot_review\u0022\u003E\n    \u003Ch2 class=\u0022rv_name\u0022\u003EKrista Eyman\u003Cspan\u003E\u003Cimg src=\u0022https:\/\/cdn.roveconcepts.com\/sites\/default\/files\/svg\/verified-green.svg\u0022 alt=\u0022Verified Review Icon\u0022\u003E Verified\u003C\/span\u003E\u003Cspan class=\u0022legacy\u0022\u003E - \u003Csvg viewBox=\u00220 0 24 24\u0022 width=\u002224\u0022 height=\u002224\u0022 stroke=\u0022var(--gray)\u0022 stroke-width=\u00222\u0022 fill=\u0022none\u0022 stroke-linecap=\u0022round\u0022 stroke-linejoin=\u0022round\u0022 class=\u0022css-i6dzq1\u0022\u003E\u003Cpath d=\u0022M16 21v-2a4 4 0 0 0-4-4H5a4 4 0 0 0-4 4v2\u0022\u003E\u003C\/path\u003E\u003Ccircle cx=\u00228.5\u0022 cy=\u00227\u0022 r=\u00224\u0022\u003E\u003C\/circle\u003E\u003Cpolyline points=\u002217 11 19 13 23 9\u0022\u003E\u003C\/polyline\u003E\u003C\/svg\u003E Verified\u003C\/span\u003E\u003C\/h2\u003E\n    \u003Cdiv class=\u0022rv_title hide\u0022\u003E\u003C\/div\u003E\n          \u003Ch7 class=\u0022rv_time hide\u0022\u003E\n        -              \u003C\/h7\u003E\n          \u003Cdiv class=\u0022review_rate clearfix\u0022\u003E\u003Cspan class=\u0022stars large\u0022\u003E\u003Cspan class=\u0022rating\u0022 style=\u0022width:80%;\u0022\u003E\u003C\/span\u003E\u003C\/span\u003E\u003C\/div\u003E\n      \u003Cdiv class=\u0022rv_text\u0022\u003EThis sofa meets everything that I was looking for and I really love it! The colour is such a rich blue, the corduroy seems like it will be durable. The couch is definitely on the firmer side but that is what I was looking for. The arms\/ back rests are very hard and will need some better pillows to make that comfortable as the pillows that come with the couch are flat and not comfortable on their own. \nThe only thing I\u2019ve noticed is that the two pieces don\u2019t completely line up properly in the back. Unsure if this was an assembly issue as I had White Glove delivery so it may be something I can fix.  \u003C\/div\u003E\n  \u003C\/div\u003E\n  \u003C\/div\u003E\n\n","\u003Cdiv class=\u0022trustpilot_review_card\u0022\u003E\n  \u003Cdiv class=\u0022trustpilot_review\u0022\u003E\n    \u003Ch2 class=\u0022rv_name\u0022\u003EVic Bertrand\u003Cspan\u003E\u003Cimg src=\u0022https:\/\/cdn.roveconcepts.com\/sites\/default\/files\/svg\/verified-green.svg\u0022 alt=\u0022Verified Review Icon\u0022\u003E Verified\u003C\/span\u003E\u003Cspan class=\u0022legacy\u0022\u003E - \u003Csvg viewBox=\u00220 0 24 24\u0022 width=\u002224\u0022 height=\u002224\u0022 stroke=\u0022var(--gray)\u0022 stroke-width=\u00222\u0022 fill=\u0022none\u0022 stroke-linecap=\u0022round\u0022 stroke-linejoin=\u0022round\u0022 class=\u0022css-i6dzq1\u0022\u003E\u003Cpath d=\u0022M16 21v-2a4 4 0 0 0-4-4H5a4 4 0 0 0-4 4v2\u0022\u003E\u003C\/path\u003E\u003Ccircle cx=\u00228.5\u0022 cy=\u00227\u0022 r=\u00224\u0022\u003E\u003C\/circle\u003E\u003Cpolyline points=\u002217 11 19 13 23 9\u0022\u003E\u003C\/polyline\u003E\u003C\/svg\u003E Verified\u003C\/span\u003E\u003C\/h2\u003E\n    \u003Cdiv class=\u0022rv_title hide\u0022\u003E\u003C\/div\u003E\n          \u003Ch7 class=\u0022rv_time hide\u0022\u003E\n        -              \u003C\/h7\u003E\n          \u003Cdiv class=\u0022review_rate clearfix\u0022\u003E\u003Cspan class=\u0022stars large\u0022\u003E\u003Cspan class=\u0022rating\u0022 style=\u0022width:100%;\u0022\u003E\u003C\/span\u003E\u003C\/span\u003E\u003C\/div\u003E\n      \u003Cdiv class=\u0022rv_text\u0022\u003EAmazing Quality! \u003C\/div\u003E\n  \u003C\/div\u003E\n  \u003C\/div\u003E\n\n","\u003Cdiv class=\u0022trustpilot_review_card\u0022\u003E\n  \u003Cdiv class=\u0022trustpilot_review\u0022\u003E\n    \u003Ch2 class=\u0022rv_name\u0022\u003ENarmin Molina\u003Cspan\u003E\u003Cimg src=\u0022https:\/\/cdn.roveconcepts.com\/sites\/default\/files\/svg\/verified-green.svg\u0022 alt=\u0022Verified Review Icon\u0022\u003E Verified\u003C\/span\u003E\u003Cspan class=\u0022legacy\u0022\u003E - \u003Csvg viewBox=\u00220 0 24 24\u0022 width=\u002224\u0022 height=\u002224\u0022 stroke=\u0022var(--gray)\u0022 stroke-width=\u00222\u0022 fill=\u0022none\u0022 stroke-linecap=\u0022round\u0022 stroke-linejoin=\u0022round\u0022 class=\u0022css-i6dzq1\u0022\u003E\u003Cpath d=\u0022M16 21v-2a4 4 0 0 0-4-4H5a4 4 0 0 0-4 4v2\u0022\u003E\u003C\/path\u003E\u003Ccircle cx=\u00228.5\u0022 cy=\u00227\u0022 r=\u00224\u0022\u003E\u003C\/circle\u003E\u003Cpolyline points=\u002217 11 19 13 23 9\u0022\u003E\u003C\/polyline\u003E\u003C\/svg\u003E Verified\u003C\/span\u003E\u003C\/h2\u003E\n    \u003Cdiv class=\u0022rv_title hide\u0022\u003E\u003C\/div\u003E\n          \u003Ch7 class=\u0022rv_time hide\u0022\u003E\n        -              \u003C\/h7\u003E\n          \u003Cdiv class=\u0022review_rate clearfix\u0022\u003E\u003Cspan class=\u0022stars large\u0022\u003E\u003Cspan class=\u0022rating\u0022 style=\u0022width:100%;\u0022\u003E\u003C\/span\u003E\u003C\/span\u003E\u003C\/div\u003E\n      \u003Cdiv class=\u0022rv_text\u0022\u003EComfortable good quality\u003C\/div\u003E\n  \u003C\/div\u003E\n  \u003C\/div\u003E\n\n","\u003Cdiv class=\u0022trustpilot_review_card\u0022\u003E\n  \u003Cdiv class=\u0022trustpilot_review\u0022\u003E\n    \u003Ch2 class=\u0022rv_name\u0022\u003EMadhea Nasir\u003Cspan\u003E\u003Cimg src=\u0022https:\/\/cdn.roveconcepts.com\/sites\/default\/files\/svg\/verified-green.svg\u0022 alt=\u0022Verified Review Icon\u0022\u003E Verified\u003C\/span\u003E\u003Cspan class=\u0022legacy\u0022\u003E - \u003Csvg viewBox=\u00220 0 24 24\u0022 width=\u002224\u0022 height=\u002224\u0022 stroke=\u0022var(--gray)\u0022 stroke-width=\u00222\u0022 fill=\u0022none\u0022 stroke-linecap=\u0022round\u0022 stroke-linejoin=\u0022round\u0022 class=\u0022css-i6dzq1\u0022\u003E\u003Cpath d=\u0022M16 21v-2a4 4 0 0 0-4-4H5a4 4 0 0 0-4 4v2\u0022\u003E\u003C\/path\u003E\u003Ccircle cx=\u00228.5\u0022 cy=\u00227\u0022 r=\u00224\u0022\u003E\u003C\/circle\u003E\u003Cpolyline points=\u002217 11 19 13 23 9\u0022\u003E\u003C\/polyline\u003E\u003C\/svg\u003E Verified\u003C\/span\u003E\u003C\/h2\u003E\n    \u003Cdiv class=\u0022rv_title hide\u0022\u003E\u003C\/div\u003E\n          \u003Ch7 class=\u0022rv_time hide\u0022\u003E\n        -              \u003C\/h7\u003E\n          \u003Cdiv class=\u0022review_rate clearfix\u0022\u003E\u003Cspan class=\u0022stars large\u0022\u003E\u003Cspan class=\u0022rating\u0022 style=\u0022width:80%;\u0022\u003E\u003C\/span\u003E\u003C\/span\u003E\u003C\/div\u003E\n      \u003Cdiv class=\u0022rv_text\u0022\u003EThe sofa is great , a little too firm , not the best if you\u2019re looking for a couchey sofa. Fabric is great.\u003C\/div\u003E\n  \u003C\/div\u003E\n  \u003C\/div\u003E\n\n"],"count":13,"next":"\/uc_trustpilot\/records\/node\/6221\/2"}