I purchased the 48" table and was going to buy something that was almost $ 1000 cheaper but after reading all the reviews about poor service and shoddy craftsmanship from other vendors, I decided to contact this seller directly. I contacted them three times with different queries. They always respond immediately via chat sessions. I watched a video on how they take take pride in their quality furniture. I felt reasonably confident after seeing their claim that they had a good quality product and that they responded quickly so I ordered this table online. When it arrived, the table was packed in a crate thus it was well protected. This table is very heavy about 200lbs. Furniture assembly is required but it only comes in two parts, one the base and the other the table top. It now sits in my kitchen nook, it is very sturdy, does not wobble. The marble is beautiful and perfect. I am a little nervous about water marks so I am looking at buying a seal that you can buff over it. So far, I am protecting it with a table cloth as I do not want to take risks.
Rove Concepts Reviews & Testimonials
Our valued customers from all across North America have come to us with many thoughts, suggestions and reviews. We are thrilled to share their experiences with you.
We greatly appreciate any feedback as they greatly help us to further improve our service and products. If you wish to write us a review and testimonial, please do not hesitate to contact us. We look forward to hearing from you.
The chair arrived and I’m just delighted. The quality wasn’t what I was hoping for – it was BETTER. The packing was done so well…not a scratch on the chair.
I just wanted to say THANKS! You’ve made a convert…and I’m a pretty good evangelist when something exceeds my expectations. Lastly, your customer service was exceptional…sooo appreciated.
I just wanted to let you know that I received my 2 Barcelona chairs yesterday. After much research I decided to take a chance and pay more for the chairs than others I found on the Internet. It was a very big decision and purchase for me.
I want you to know that I could not be happier with them. The leather is exquisite and the craftsmanship is superb. There is not one single thing that is not perfection including the care in which they were packaged.
It has truly been a pleasure to purchase from someone who takes this much pride in their product. It is refreshing and I sincerely appreciate it.
Fantastic. We are mid century modern lovers but just don't have the budget for 'original' pieces so we just bought 6 Saarinen executive chairs and a wood oval Saarinen pedestal table from Rove Concepts for our dining area. We looked at the new versions of this set from the original manufacturer at a competitors, and found the price was more than $15,000 for the set. Our set from Rove was almost 1/4 that amount. To be honest we were nervous at first, " how good could the quality be for 1/4 the price?", but our designer encouraged us to buy the Rove set as she had very good experience with their products. The set arrived and we are stunned. It is absolutely spot on perfect, very high quality, very high level of fit and finish, and the fabric is awesome. We could not be more pleased. To make our experience even better, when we contacted Rove about a minor customer service matter we needed help with, they went out of their way to produce the best possible solution in a very short amount of time, they were polite, helpful, and more than solved the minor issue we needed help with. A five star rating for the product, for the company, and for their customer service. Thanks Rove Concepts!! Thanks to our designer too for recommending them to us.
We received our Barcelona Chair yesterday. We love it. The quality is excellent, and it is very comfortable. We ordered it from Rove's specials. We made our order on April 1, 2014. On April 7, 2014 we received a called asking when we were available for delivery. They said the the delivery would be between 3 pm and 7 pm. They arrived around 4:00 p.m. We will order from Rove Concept again. The service was great! We are very pleased with our purchase.
"How very kind of you to write! My husband says the table looks terrific. Thanks again for looking after us. We will definitely shop at your site again soon!
All the best,
The chair that I ordered exceeded my expectations.
Thank you for excellence in both the product and in the service the company provided.
All my questions were answered and all promises were kept.
ROVE Concepts gets a TWO THUMBS UP!.....I just received my Eames Style Lounge Chair and Ottoman today and it is WAY BEYOND comparison to all other models I've seen. I fly for a major airline and have the luxury of free travel. When it came time to research the highest quality reproduction of the Eames Lounge Chair, I flew from California to New York and many places in between in hopes of finding a fine reproduction. Over the course of about 2 1/2 years and looking at many other companies' reproductions, I visited Rove Concepts. Their version of this classic is truly the "best of the best".....I've seen them all.........I was hesitant to order untill I flew to Vancouver and visited the showroom and talked with the folks there. Not only is their product "top-notch", but their Customer Service is STELLAR. Not once during my visits or online experience did I encounter anyone that wasn't professional, helpful, and willing to answer all of my questions....and believe me, I HAD ALOT! My chair was a "custom order" (Walnut w/Modena White) and only took 12 weeks from ordering to delivery. It was WELL worth the wait! Many Thanks to Rove Concepts for an incredible piece. I'll be visitng Rove Concepts again in the near future to check out the Florence Knoll Style Sofa! Many Thanks, Phillip C. Abel, Englewood Colorado, USA
Had the chair for the week, and it is gorgeous. And Thanks for the superb customer service! I'll make sure to recommend you to all my friends.
I received the Barcelona bench last week and finally got a chance to assemble it and place it at the foot of my bed. It's gorgeous and PERFECT! Thank you so much!! I will be featuring it on House*Tweaking next week. No doubt, it will go over well with my readers.
Read full blog post here