This is not a question but a compliment. Last week I finally got to see the two Barcelona chairs in Vintage Sandstone I had ordered. They are beautiful and the closest one can get to the original...I did my homework! I was a bit nervous about shipping since I could not be there in person upon arrival. The freight company was great at communicating with my local contact who has the keys to the house. Everything went very smoothly. Thank you so much. Regards, Yvette Stenzel (feel free to print this)
Got my new chair and ottoman today, they are perfect. Comfortable and well made, exceeded our expectations! So happy. :-) Room isn't done yet, but we're getting there.
Pat & Ben Stone
Thank you Matthew. I also want you to know that we love the chair and we get many, many compliments on the patina of the leather. My son has two "cheap" knockoffs ($700 each) and there is no comparison in the materials or the construction.
Dear Faye, Matthew et al at Rove,
My chairs arrived today and they are marvelous. I'm impressed with the quality of the material and the attention to every detail - i.e. the construction of the buckles and snaps to hold the cushions in place -- and the inclusion of white cotton gloves. All this in addition to customer service that customers dream about. Thanks ever so much -- I'll be spreading the word that Rove is tops! AK
My Barcelona chair and ottoman were waiting for me when I got home last night. After un-crating and unpacking it (wow, that was quite the packing job, by the way), it was quick and easy to set up. And most importantly, we love it! Super comfortable, aesthetically beautiful and very well made, with obvious pride and attention to detail. And the customer service that I received throughout the process has been simply outstanding.
Thank you so much for everything! Really looking forward to the LC4 arriving.
Very best regards,
I ordered a Marble tulip table from them and a barcelona chair and ottoman. The natural marble was beautiful and easy to assemble. My favorite was the barcelona chair we had purchased from them, the leather was so comfy and the chair was just like the original. If you are looking for a cheap reproduction then go somewhere else. They are definitely not cheap but the quality is great
Ordered a Barcelona-style ottoman. It arrived within the week, well packed. Quality of the leather was good, with the details as advertised (size of buttons, one piece corners, leather straps). Very cool!
Talk about customer service! There was a bit of a mix up concerning my order, but they were fast to fix it, AND as a bonus I didn't have to return the first items. Wow! The staff was tremendous and I will do business with them again! This is so refreshing in a time when people rarely take the time to fix a mistake, or help people. They were excellent!
After having ordered the Arne Jacobsen Egg-Chair only based on the pictures on the internet-site, we were not quite sure what to expect to receive - and feared that friends would say: "Told you so . . . IF you get the chair, it can not be proper quality or service at that ridiculous price". BUT they were wrong. We have now received a great chair in a very fine quality, delivered on the expected date with solid packing - AND we received great service on mail and phone along the way. We are very glad we decided to choose Rove Concepts and we are enjoying the chair every day.
I ordered 2 womb chairs and they arrived yesterday. The chairs are absolutely amazing and very well made. I'm still shocked that the price is so affordable. I bought these when there was a sale going on in December, but I wasn't sure about the fabric. The people at Rove Concepts were really great to send me fabric samples and still gave me the sale price even though the sale had ended by the time I got the samples and made a decision. The chairs took longer than stated to ship, but they sent me an email telling me that they were growing fast and had gotten backed up. They gave us a new estimated ship date and sent us an email when they were on their way. We had a great experience and I couldn't be happier with the chairs!