After a lot of research and a lot of hesitation, finally ordered the Eames chair and ottoman. Received it five days after ordering (and I’m on the US east coast). Excellent quality, easy to assemble, and reasonably priced. In short I’ve very happy with the piece. Will happily recommend Rove Concepts and do business with them again (assuming the world doesn’t end on 12.21.12).
Thanks for the quality product and service.
Just to prove I don’t work for the company: Imperfections? Sure, I can pick a few nits, but really really have to look hard to find them and I would expect to see the same on the original cause nothing is perfect. Just to provide feedback to quality control, there was a minor leather defect here and there, the finish on the upper back piece is a little rough and could have used another few passes of steel wool and urethane. The bolts which attach the armrests were a tad hard to put in.