The Kaye family of sectional pieces seem so far to be well designed and constructed solidly. Once connected **correctly** the pieces are very stable. The fabric covers, which was one of the big features we wanted since they are removeable and washable, were mostly attached when the items arrived, but a couple pieces needed removal and adjustment of the covers since they had come partially off during installation/transit. However, the instructions are not super helpful. We paid for basic delivery, but then upgraded for an extra $250 at the time of delivery for installation and setup. Unfortunately even the delivery folks couldn't figure out the installation and left with it not correctly set up (it looked correct at first glance, but when the corner pieces started shifting and coming apart within hours, we started to look for the problem ourselves). Turns out several backrests were installed backward (there is a front and back side but it's not obvious) and a couple of the ottomans were also twisted and needed to be removed and aligned and reinstalled. Lastly, the connections were not done and it took us nearly 8 hours to figure out how to connect the corner piece in a stable way. It took 2 of us and we both had minor injuries by the time we finished, so there's something to be said about possible improvements to either the configuration directions, installer training, or other things that could certainly be improved. We purchased an additional section, which should arrive in the coming month or so, but we will NOT be paying for any extra white (or other colored) glove service, since it was a total waste.