Kameron

Great Product, Exceptional Customer Service!!

I have been shopping at stores like West Elm, CB2, Dot&Bo and Z Gallerie. Today, was single handedly the best furniture buying experience I have ever had, and it was all done over the phone. I had the honor of speaking with a young lady named Elly on the phone, and she was pleasant, she listened to my needs, and provided a solution for something I wanted that I was fearful I had already missed out on. She followed up with me in a timely fashion, and made my purchasing experience a truly memorable one. I cannot thank her enough! It's easy to see that Rove carries an exceptional collection of furniture, but there is definitely more value in their people and how they make their customers feel. A lot of competing brands can learn a lot from their level of customer service. Cheers!