Dear Faye, Matthew et al at Rove,

My chairs arrived today and they are marvelous.  I'm impressed with the quality of the material and the attention to every detail - i.e. the construction of the buckles and snaps to hold the cushions in place -- and the inclusion of white cotton gloves.  All this in addition to customer service that customers dream about.  Thanks ever so much -- I'll be spreading the word that Rove is tops!  AK