Gary S

I just recently purchased the Eames Soft Pad Management Chair. I cannot say enough about how pleased I am with this chair. The chair arrived three days shy of the 14 weeks Rove indicated it would take for custom orders. It was packaged expertly and there was no damage to the chair in shipping. The chair was fully assembled with the exception of inserting the hydraulic mechanism into the base and sitting the finished chair on top. The craftsmanship of this chair is indescribable! The frame is the best made I have seen on the market and the leather on the chair of the finest quality and every stitch and seam sewn straight and perfect. I understand these chairs are made overseas and are then shipped to Rove Concept's Vancouver office for quality control to inspect and pass for release to the customer. Those that are USA bound come into Washington state and from there are distributed via FedEx and other domestic carriers to people fortunate enough to have bought from Rove Concepts. 

The office staff at Rove Concepts is exceptional! Thanks to Matt, Melanie, and all the staff there who helped me with my order. I realize in this world of instant gratification most find it hard to wait 14 weeks to order an office chair but, I can assure you after sending two cheap copies of this Eames back to their respective vendors this chair was well worth the wait. Rove’s products are as good as they claim and surpass anything I've come across to-date in workmanship, quality, and comfort. Also, I agree with Michael W. from a previous review when he stated the savings over buying from Herman Miller. Your savings will run from the hundreds into the thousands depending on the product purchased. 

It has been my pleasure to write this review. I never shy back from complimenting when appropriate and in this case it was, I can't say enough about how pleased I am! In fact I don’t know but what, if living today, Charles and Ray would have bought from Rove Concepts.

Many Thanks Rove Concepts!