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Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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good site and service but prices and …
good site and service but prices and shipping policy less competitive than other on market with similar product
Sign out process was not intuitive for …
Sign out process was not intuitive for local pickup options.
The chat feature was great
The chat feature was great, I spoke with Elly, she answered my question, I bought a table.
Seamless order...
Good ordering experience with an easy web platform for viewing different colours.
The website interface was quick to …
The website interface was quick to respond, easy to manoeuvre and complete purchase. I like that the company offers free local pickup. The selection is also excellent with many options for budget conscious customers wanting a modern look.
Purchase
Website was very easy to use. Like the flat shipping fee. Still waiting on furniture, but hope it meets ours expectations. Would've like that items available earlier would be shipped sooner.
Great products as seen online
Great products as seen online, has not received items yet. Good company.
great sales help and information
great sales help and information, will order again in the future
Marble tulip table
Excellent reproduction of classic and iconic piece using quality materials.
The customer service rep was extremely …
The customer service rep was extremely polite and very informative. I would use this company again.
Purchasing over the phone was just as …
Purchasing over the phone was just as easy as doing it online except that if the white glove service can be provided with a free upgrade.
Happy return customer!
We have purchased a few pieces from Rove over the past few years and Rove has never disappointed us. The quality and styling is A+!
Transparency is important
Love how transparent they are about their sourcing and process. Very important to us as customers, in addition to the timeless and beautifully designed pieces!
Worth the Wait
Ordered the Asher bed, nightstands, and wide dresser. Took about 3 months to finally arrive, but it was worth it! Solid furniture. Make sure you have someone to help lift it - 275lb dresser!
Their website is very easy to use and …
Their website is very easy to use and they have a live chat option if you need help. However, I'm always a bit wary of what I see online versus the real thing so I wanted to go to the store to see the actual pieces of furniture I wanted. Their store is nice and the staff were nice and helpful. The reason why I didn't give 5 stars is their store hours could be better (They are closed Sundays and closed before I get off of work weekdays) and there's no free parking. Even the paid parking close by is limited.
Great experience
Great experience. Great pricing, timely delivery and white glove was very nice. Would definitely order more.
Very good service, so far
Very good customer via the liva chat and the phone service. They were able to accomodate my order and shipping requirements. I haven't received the item yet, so can't comment on quality or timely delivery yet.
