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Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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Rove Concepts was very quick to respond …
Rove Concepts was very quick to respond to my questions. Set up a trade account with no issues. Easy to work with.
Great furniture selection
Great furniture selection. My favorite aspect of the site is they show multiple images for a single product so you are able to get design ideas, and see how it looks in a room. I purchased a Marcus Dining table and DSW Chairs. It is convenient that they include dimensions in the descriptions with diagrams. Some furniture sites make it impossible to find the dimensions. The size of larger pieces is a pretty big deal when you don't get to see it in person. The only issue I had was an error at checkout, but that could have been my fault.
Amazing curation of content/pieces of …
Amazing curation of content/pieces of furniture, reasonably fast shipping, good quality items.
"$89 Shipping Anywhere" is False Advertising.....
$89 shipping anywhere in the US and Canada.....does not apply to rural areas.....my shipping costs were $267.....which is significantly higher than the posted "$89 anywhere".....by definition one would assume that "anywhere" would be anywhere......very disappointed....incorrect advertising.
Had a good experience navigating the website
Had a good experience navigating the website, liked the products...had some difficulty with adding the product to the shopping basket,
Pleasant experience
The materials are high quality, the design looks as expected. Assembly was straight forward. Lots of heavy duty packaging that's hard to dispose of but the furniture arrived undamaged. Delivery came the day it was expected, although slightly outside the time window. Rove Concepts customer service was very responsive, the third party delivery service communication left a lot to be desired.
Everything worked out well
Everything worked out well; great online shopping experience.
Went to your showroom for the first …
Went to your showroom for the first time and loved the space and how items were displayed. Staff very friendly and accommodating. Nice experience for a change. Thank you.
Great furniture and customer service
Great furniture and customer service. Will definitely order from Rove Concepts again :)
Good looking and reasonable prices.
Great co, , furniture has nice lines, lovely website, very good prices....
Love Rove
Love Rove concept however I had a recent problem with the return and was surprised that they did not pick up the shipping cost both ways Amy was wonderful however I was charged for the outgoing shipping although it was not my mistake
My Rove Journey thus far
This review is subject to change as I just ordered my sofa. So far the experience has been quite satisfactory. Online personal have been very informed & informative. They were able to answer questions about cushion foam, now that is impressive. They have been pleasant & responsive.
Over all so far so good.
good
The products are great and so is the customer service.
Check out made me re-type all the info after I revised something.
I had a little difficulty using the …
I had a little difficulty using the website to create my order, so I phoned. My problem was using the tools to create a custom chair order. I suppose I could have persevered, but the phone experience was excellent . . . very helpful.
Excellent Experience
Gorgeous selection of products. Love the option to pay for Affirm. There's no other way I could afford such gorgeous furniture. Super helpful sales team. 5/5 stars!
Lovely Online Shopping Experience
RoveConcepts has some of the most beautiful pieces I've seen, I love the Scandinavian design. Even though I just bought a side table, I'm still looking at their website now.
rove review
I called Rove to place an order for a gorgeous Luca chair. The girl I spoke to was super helpful, and I'm delighted to see that the order is due to be shipped within 48 hours! I've now bought a number of large items from this company and love them all. Thanks Rove!
