Can't wait to see our table!

Alex was very professional and very helpful over the phone

I shop for quality, and Rove Concepts delivered. I scrutinized other manufacturer's reviews, and Rove won by a sizable margin. I then called Rove before I made the purchase, and was satisfied with the customer service. The chair arrived very well packed and protected, and the driver even carried it to the back and helped unpack for inspection. This was a flawless experience. A business' proven focus on quality will win my business every time. I now feel very confident purchasing other pieces from Rove.

Ordered 4 Wenger style wishbone chairs. They arrived undamaged. Marked down one star for high shipping costs ($50 per chair). Marked down another star for two other reasons: 1) The weave of the corded seats is inconsistent. One chair’s weave is clearly much tighter and one chair is noticeably looser. They all sit fine and hopefully the tension will even out over time. 2) The inner surface the curved back is not perfectly smooth, you can feel small higher/lower spots, but nothing drastic and the walnut stain on the chairs appears consistent. We are hopeful the chairs will work out well.

I love my new pavilion chairs. I purchased in the black palmero leather and couldn't be happier. They go perfect in our midcentury house. The craftsmanship is nice and the leather is so soft. The frame is sexy and I can't stop staring at them. If I were to be picky a couple of the squares don't line up perfectly (1/8" off) but most would not notice. Love!

I just ordered my chairs from Rove and although they haven't arrived, the ordering process was simple and customer service was prompt in answering my questions. The sale price on my products was fantastic. I hope the quality meets my expectations.

I am a new customer. I came into your store to view and purchase 5 chairs. I noticed when I got home that my account was charged for 6 chairs. I called, your staff said they would correct and credit my account within 5 business days. sh*+ happens.

Found this website by accident, definitely had good selection of products and had comparable or better prices than other online websites. Emailed Customer Service once and got a response back right away

I had a long and challenging situation arise with my order - the distributor delivered the wrong product twice, and then delivered a damaged item on the third try. The whole process took over a month. That said, I was incredibly impressed with the lengths to which the team at Rove went to take care of me. They kept me informed of all updates in a timely manner, and made sure that I ended up with a quality product - in addition to some make-good offerings to compensate me for the headache.

can't wait to see the product

I am an interior Designer in Dallas, Texas and have purchased from Rove several times. Most recently the Tulip table I ordered to be delivered was supposed to come White Glove delivery and set up, but the drivers new nothing of it and I had to beg them to take the table upstairs and unpack it for me. The most recent order for a second tulip table, I signed up for email promotions with a $25 gift/promotional code to be emailed to me but it never came. I placed the order anyway but it should not be offered if it is not going to be delivered. The website most times takes forever to load. Otherwise the product is great and the reason I come back.