Real stories from real customers

We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.

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Happy

Ordering was. Lear and simple and prices are great Looking forward to the arrival of my order
9 years 4 months

Great product for a great price

We discovered Rove Concepts totally by chance and are happy we did. This morning we picked up 4 DSW Molded Plastic Side Chairs with Wooden Dowels. They were easy to assemble and are extremely comfortable. We definitely can't complain about the price either! $ 89 per chair and as a first time customer we got a $ 35 rebate. We will recommend Rove Concepts to our friends and we will be back for more furniture in the future!!!
9 years 4 months

Great experience

Great products.
9 years 4 months

Great Company

Great value! Shipping is a little high, but VERY fast. Highly recommend.
9 years 4 months

Great customer service

Great service from Emma today at the Vancouver store (we called in our order of 6 new chairs, this afternoon). So far, so good. Thanks!
9 years 4 months

easy

I just purchased a tulip table on line, website was easy and quick to navigate.
9 years 4 months

Beautiful furniture

Lots of very nicely designed items here in the mid-century style. Shipping is very expensive, however, and pickup option from the Delta warehouse is awkward and time-consuming. It would be a 5-star experience if small items like chairs and side tables could be picked up in store.
9 years 4 months

excellent customer service

very friendly call center person who was motivated to make me happy with my transaction
9 years 4 months

Super nice people, great products.

I purchased a reproduction Eames lounge chair. Shortly after we received it the back fell off. At first Rove wanted me to repair it but after some discussion they sent me a brand new chair. I liked dealing with them so I recently ordered four eiffel based chairs from them. They came promptly, were easy to assemble and look absolutely fabulous in our space.
9 years 4 months

Excellent service - high quality product - highly satisfied customer!

Staff were very helpful with questions and I received order updates in every step of the process. My purchase, an Eero Saarinen reproduction marble topped end table, looks as good as the original and is made of high quality material. Thank you - I will be shopping with you again!
9 years 4 months

Customer service at sales stage.

Although I haven`t received the product yet, the sales service has been excellent. Staff are very knowledgeable of their product.
9 years 4 months

Clean, easy, fun!

I loved shopping and buying my new table from Rove Concepts! It was easy to purchase and honestly the hardest part was not getting to buy the whole store! Thank you Rove Concepts really love all that is here!
9 years 4 months

Wishbone chairs

Excellent quality and customer service
9 years 4 months

Panton Chairs

I ordered 4 Panton chairs after seeing the original 1967 chair by Verner Panton in Palm Springs Art Museum: Architecture and Design Centre. The look is very close...more importantly is that they look stunning on our deck and they are wonderfully comfortable...just enough spring in the structure to aid comfort. Purchasing was easy with pleasant help given and shipping went well although not super fast but that is to be expected in small town Alberta. So, order, relax and in good time, enjoy!
9 years 4 months

awesome

great products, very high quality.
9 years 4 months

Wishbone chairs

The chairs were more beautiful in person, comfortable and solid The shipping company on our end was a pain in the rear, it took forever to get it from their depot in town to our house, one of the chairs was broken completely in half from rough handling Rove sent a new chair without any issue all I had to do was send some pictures. I was so disappointed when the original broken chair came because I was dreading the long process of getting a replacement, rove did not disappoint , very efficient and wonderful experience I will be buying the womb chair and maybe the cherner stools next , highly recommend
9 years 4 months

Great service

Melanie was able to answer all my questions in a friendly manner.
9 years 4 months

Great shopping experience!

Website was easy to navigate and the quality of products were excellent!
9 years 4 months

Chair purchase

Very straight forward ordering, paying and picking up purchase.
9 years 4 months

High Modern for Low Price

I've bought the classic Eames chair from Rove a couple of years ago and have been enjoyed it ever since. It looks great and is super comfortable. In fact that I was so impressed with the quality and cost that my wife and I went ahead and bought an entire dining room set from them as well
9 years 4 months

Beautiful products, outstanding delivery!

We chose the white glove delivery for our dining table and chairs and it was fantastic! The table and chairs are beautiful, stylish and very well made. Couldn't be happier and we will order from Rove again!
9 years 4 months

Had a great experience

Was really easy to get extra information by chatting online. It seemed to take awhile for the furniture to actually get sent (though nothing beyond what they said beforehand), but once it was ready to send, it came quickly and the shipping company was very professional. Everything came nicely and I really like the items.
9 years 4 months

Excellent service, timely delivery and wonderful products. Couldn't have asked for better.

Excellent service, timely delivery and wonderful products. Couldn't have asked for better.
9 years 4 months

Service was excellent and helpful, website is easy to navigate.

Website can be slow at times, but overall great experience for well built furniture and modern accessories.
9 years 4 months