Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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Exceptional Value
Beautiful well made furniture at great prices. Love what I received and I will order again from Rove Concepts soon to complete the room.
Great Experience...Flawless Transaction
I've had my eye on an Eames replica for awhile; it took me 2 years to finally actually decide to get one. I read many online reviews and Rove kept coming up in the conversations. I also found the comparison video on YouTube very helpful. The quality looked good and most buyers experiences were good. I emailed back and forth with Ely from Rove- she answered all my questions concerning the leather. I have a dog and 2 men in my life, so I wanted to make sure it would hold up. I ordered the Modena Eggshell and Rosewood Palisander on 2-18-16 and it was delivered to my door in Arizona on 3-4-16. It was well packed and arrived without any damage. The chair is gorgeous! The wood is rich looking with beautiful graining. The leather is like butter...with even color and texture. I've sat in it for the past 2 days and I find myself looking at it when I'm not. It is everything I'd hoped for. Its comfortable and the quality of workmanship shows. I'm very pleased. Thanks to everyone, especially Ely for all her help. It was a flawless transaction and delivery.
great support with slight bumps
the people at Rove were very responsive and supportive through the process of buying a chair and lamp. im on the east coast, so i had a few questions that they answered timely. Only hiccup was during checkout and having issues with some of the promo codes that they were offering on their site not working. that is still pending so im crossing my fingers!
Like the products
I ordered two Barcelona chairs from Rove - have not yet received so I can't comment on the quality. I was disappointed that I couldn't order and hold the order until I was ready for delivery. They charge a storage fee that most other companies do not charge.
Marcus Dining Table Set
My husband and I purchased the Marcus table and DSW Molded Plastic Chairs for our dining room. It's practical and stylish for our new home and growing family. We received great customer service from Emma and Melanie.
Painless online ordering & customer service
Very helpful live-chat, user friendly online ordering, and great shipping turnaround.
Knowledgable, helpful staff
The staff was completely knowledgable and helpful about the product. I trust and recommend this company.
Rove Concepts purchase
I just purchased a new chair from Rove Concepts. The experience was great. Simple online process. Great communication and great customer service.
Great products
We've ordered three pieces of furniture from Rove (credenza, desk and desk chair) and couldn't be happier.
Awesome customer service!
I was very impressed with the customer service I received when buying a table from rove concepts. I live chatted with a representative who was very helpful and informative. After completing the purchase i received a personal email right away with very helpful information pertaining to a request I had made. So far I have had an excellent experience with rove.
A nice experience
When I went to the showroom I was greeted by a great sales rep and she was very helpful. So helpful in fact that when I came home I ordered the 4 chairs my wife wanted after all she is the boss.
Better than imagined!
As a designer and architect I have been wanting an Eames Chair for some years and have done extensive research on replicas. This purchase by far exceeds all expectations. The sales experience from purchase to delivery was great. The chair is amazing!
Great experience
Very good customer service, great products. Shipping is a little pricey and slow due to distance, but worth the wait.
Had to fill the address forms 4 times!
There was a bug somewhere so that I had to fill the address forms 4 times during the checkout.
Love my Rove Lounge Chairs!
After much research on Rove Lounge Chair, I decided to buy 2 chairs. The ordering process was very easy, great customer service through live chat and email. Leather samples that I requested were shipped quickly. Once I place my order, my chairs arrived in Texas the following week. The chairs were packaged with attention to detail, and arrived in perfect condition. I am sold on Rove, and about to place another order!
Great experience so far
Great value and great customer service. I'm excited to receive our new investment!
Great selection
This is my first time using the website. We are furnishing a new house and need a lot of pieces. Great selection and prices. Looking forward to getting my order!
Beautiful furniture - I would order again even though some items arrived with defects
I needed to furnish my new holistic medical office with nice looking furniture, but could not spend a fortune on original pieces. I was very happy with the appearance and quality of the furniture from Rove Concepts. Some of the pieces had minor defects on them when they arrived, but the support staff at Rove were very accommodating, and took care of the issues very quickly and fairly. Overall I was very happy with the product and service, I give them 4 stars instead of 5 because of the defects.
Now I need more furniture and plan on ordering from them again!
You did exactly what you said you would do
We were very pleased with our interactions with Rove. There was a minor hiccup during the delivery, which was resolved perfectly by Rove. We will do more business with Rove when the need arrives - happily.
Great selection + reasonable rates
Beautiful selection of furniture alongside reasonable rates for shipping.