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Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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Saarinen Executive Side Chair - Wood Legs
Beautiful modern classic desk chair; sturdy and well-made. The fabric (Boucle Wool: Merlot) is high quality and the upholstery is very well done. The wood legs are nicely finished and complement my walnut desk. Seat height is a little low, but not really an issue. Nice alternative to an industrial looking desk chair for the home.
Great communication
Had some very detailed questions about item, and received very patient and detailed service.
Ordering furniture online
I had my questions ansewered quickly by chatting with employees of Rove Concepts regarding shipping matters.
I appreciated their Customer Relationship.
Now I am waiting for my order to come in...
Great value & service
We have only great things to say about our experience with Rove Concepts! The prices were unbeatable and the service was exceptional. We received frequent updates on the status of our order and everything arrived well packaged. The items we chose are even more beautiful in person!
Saarinen Oval Table - Carrara Marble and Wishbone chairs
The oval table and chairs are perfect for my mid century house. I'm cwey happy with the customer service we had from Rove.
Excellent customer service
I haven't received my order yet, but I'm very impressed with the responsiveness of their customer service so far.
Great Service & Products!
Fast responses and accommodating. Very pleasant to work with.
Local Customers can now pick up for no shipping charges!
Thank you so much Rove for allowing local Vancouver area customers to pick up at your Delta Warehouse for no charge. I will be shopping a lot more as a result.
Awesome product and service.
Super satisfied with both the quality of products and the professionalism and friendliness of staff. Would purchase again for sure. Highly recommend.
Product Knowledge develops trust
When purchasing any online, especially furniture, its more than just a leap of faith that has to get you to a place of comfort, before you make that purchase. I felt at ease asking pertinent and direct questions and received direct answer, links and videos to help me through this process.
Great Quality, Very please with Purchase
Everything was delivered as promised. Furniture is all excellent quality. Very happy so far!
live chat
I was having some problems, The person on live chat was really nice and help with my order.Can't wait to get my table!
Reviewing based on ordering process only--order due in 3 weeks.
The website is easy to use and has a clean look.
Great product but did not meet estimate delivery time.
Great quality. Could not be happier with the items ordered. Unfortunately, the 3 week delivery turned into 7 weeks and one item was damaged during shipping. Replacement on the way.
Quality Table for Great Price
We love the Lars Dining Table we purchased. It was good quality, the shipping was efficient and professional, and the price was great. We will definitely purchase more items at Rove Concepts.
Timely and Beautiful!
Got a great deal on my new eames chairs for my dining table and already looking towards future purchases!
Excellent Table
I ordered the Tulip Side Table in marble. It is beautiful and a classic touch to my office.It retains the minimalist line and beauty of a classic piece of furniture.
Order process went smoothly!
Ordering process went smoothly, can't wait to get my chair!
Tulip table purchase
Overall I was pleased with the experience. My only problem occurred at checkout. I had to reenter my info three times due to website problems/reloading.
