I purchased dining room chairs from Rove, and while I have not yet received the shipment I did want to share how knowledgeable and helpful the staff has been. This was a significant investment for us and since we live in Missouri, we were unable to see the product in person. The team members sent additional photos and took time to ask questions about our dining room and interior design so that they could best counsel us on our purchase. Couldn't be more pleased with the service so far.

We ordered the Marcus Dining table and were extremely satisfied. The table is even better looking in person, and it is obviously well made. The shipping was also much faster than anticipated. There was only one problem during assembly: there is a metal holder that goes underneath the table top for holding the leaf when not in use, and the screws used to attach this piece to the table snapped during assembly, leaving the bottom half of the screws stuck in the wood and we were not able to attach the leaf holder. We contacted Rove and they offered a partial refund (not even store credit, which was an excellent offer since we might not necessarily be purchasing something else from them). They seem to be very good at resolving claims with customers, which is great since buying furniture online can be hit or miss. We were so happy with both the quality of the table and the responsive customer service that we are about to order our dining chairs from them as well.

Overall we like these chairs. Please read the entire review if you are considering these chairs. I had excellent customer service on chat support when ordering two Tobias dining chairs. I needed an exact measurement of the arm height of these chairs to confirm they would fit under my table. The measurements were spot on. I had less than a quarter inch of clearance based on what I was told and that is exactly how it worked out. Other positives... - Ordering was easy enough. - Website had excellent info and pics. - Packaging was above average. A couple of issues we came across. - I felt that when you spend $500+ including shipping on two dining chairs that came in two small boxes (because you have to assemble them) that the shipping speed was VERY sluggish and disappointing. it seemed that my chairs did not leave the store/factory for many days after my order. It took well beyond 10 days after my order for the shipping company to contact me and tell me my chairs were sitting in their warehouse 90 miles away and delivery to my town of 20,000 would be nearly another week before they would be headed our way. We had ordered these chairs for a special family event. They ended up arriving 10 days late. The local shipping company did however help personalize the delivery to keep us from missing appointments, that help pay for this type of thing. - Assembly was reasonably easy. However, one of the chairs was missing a pre-drilled hole in a critical area. I had to pull out my tools and find a drill bit that appeared to match the existing holes. That was easy enough the chair came together fine. - Some of the glue areas where the tweed fabric has a small bend on th back of one chair was sub-par and should not have made it past quality control. It could have been easily noted and corrected. But it will next to impossible for me to make it right. It is hard to see but it is there. If you are thinking about purchasing these chairs consider the following. - The gray tweed fabric is attractive but does not appear very durable. It is especially attractive to my two cats as a scratching pad. The workaround for us is that these chairs hang on our existing table as described on the website. This is a unique feature that solved the cat scratching issue before it got out of hand. Our cat cannot get into the chairs since their is not room for them to get onto the seat when hanging from the table. - It will take about 45 minutes to assemble the first chair. 30 minutes per chair after that. - The chairs ship with a plastic leg slider that helps the chair slide across the floor. We ditched these as they would have most assuredly scratched up or dented our wood floors. I would like to see them ship with some alternative sliders that are a felt type that is adequate for wood and laminate floors. - The chairs appear to be made of pretty decent and heavy materials. Not a bunch of cheap hardware and poorly written, inconsistent instructions. Glad to see they took time to write up solid instructions and provide quality hardware. - I really liked the look, layout and extensive info on the website. Great work in this area. In the end, I would buy these chairs again but I would take into account the SLOW shipping. Had the shipping from order to my door been more appropriate, say no more than ten days, I would give my overall experience 5 stars instead of 4 stars. I hope this info helps Rove Concepts and you as one of their potential customers. Maybe I can find a reason to order from them again and the next experience will Excellent from start to finish. I will try and post a follow up review relating to durability in a year or so. Sam - New Mexico, USA January 2016

I had heard of rove online and ordered a Noguchi coffee table and Warren Platner side table. I was immediately impressed by how the pieces were packed for shipment when they arrived. The quality of the pieces is excellent, both were study, substantial, and beautifully crafted. I will be ordering again.

Great Quality Furniture with Great Classic Design. Their website is easy and intuitive to use. I've had good past experiences ordering from Rove - the delivery service was first rate.

I've been wanting this table for a long time. The price point was perfect and I look forward to my delivery!

Me and my wife got to know Rove Concepts because we saw their advertise in a home and decoration magazine. Then we visited their show room in Vancouver. We love all their designs and products, from chairs, tables, lamps, tv bench and decorations items...

Nice people to work with, shipping seems a little high on average as i spent a long time looking at these chairs and many had free shipping. thanks Yazan

At first, I couldn't get someone to talk to and when I did I wanted to buy two for a iittle less than one each and the woman said no and now I am waiting soooo long for my chair. All lovely but not easy.

I love my new lounge chair (rosewood and palermo black). It is gorgeous and I have already received so many complements. Not to mention it is comfortable and arrived super quickly. Would highly recommend!

It took forever for my husband and I to agree on a coffee and side table, but when we saw the Dolf collection at Rove we were sold. Great customer service from start to finish, easy assembly, and quality products! We love our Dolf coffee and side tables!