The website had a little hiccup, but the live chat customer service helped and ended up with a pleasant experience.

Instore led to online purchase.

Shopping experience was very good. The seat height was provided which is helpful. Looking forward to receiving item.

5 stars for customer service. Elly was very helpful, as she had been on my previous order. Reserving judgement on product until it arrives.

I've had the opportunity to have seen this company grow from a small, grassroots operation into the larger, more polished and efficient operation it now is. When looking for my replica Eames chair I visited many local showrooms and discovered just how many versions were out there, and how unsophisticated most dealers were in knowing what made a good replica. Many had little idea of how theirs compared to the real thing. Rove is the only company I came across that 'got it' - and have since refined their offerings not only in selection, but also in build quality and replica accuracy. Their prices are a little higher than before, but in my mind you get what you pay for. They are also the only replica company I've come across that place an emphasis on highlighting the original designers, as well as their furniture 'builders', which helps keep their products tied to the people behind them and gives credit where its due. I've ordered a number of things from them recently and have found them to be of generally excellent quality, with some unexpected attention to detail. They are not 'perfect', but are a fraction of the price of the real thing. I did have one issue with a chair that was damaged due to the way someone in the warehouse had packed the box, but Rove had responded very quickly and professionally, giving me some options and ultimately dealt with the problem with a minimum of downtime and trouble on my part. Overall I've had consistently good experiences with them. Do things happen sometimes? Sure - but I feel they try (and seem capable) to keep issues to a minimum and resolve problems when they appear. Their furniture ultimately will speak for itself and I expect I'll continue to do business with them in the future.

I just placed my order with Rove Concepts and everything went smoothly so far. The order process was easy and there was a lot of info on their site that helped me feel comfortable ordering a table from Canada when I live in the US.

Service was great, the staffs were eager to help and very knowledgeable.

Just received the Lucas Sideboard and TV Console and am very happy with the pieces. They look as advertised and shown in photos online, the packaging and shipping were solid and everything arrive undamaged. The quality of the build is fantastic and better that I was expecting, especially for the price point. Finishes are solid and well detailed and the materials are rich with a very nice feel. My only minor complaint is that the hinges on the doors seem a little light and could be a little more solid as the flex a little when the doors on the TV Console are opened. This is probably due to the dimensions of the door. Very wide but not that tall, so the hinges are close together and there is a lot of leverage working against them as the door swings open. Over all I am more than happy and will be making another purchase from Rove Concepts in the next month or so.

After a lot of research into purchasing a replica Barcelona chair, I feel confident that I have purchased the highest quality replica available in the marketplace. My only complaint is the relatively costly shipping.

Online chat made the process simple as questions were answered quickly, allowing decisions to be made.

I couldn't be more pleased with Rove Concepts. I was looking for a 'green' company to buy purchase furniture with a minimalist nordic design and I am so grateful that I came across Rove Concepts. There are many companies on the market but very few are as transparent in disclosing how they manufacture their products. Rove Concepts not only has beautiful and well designed pieces of furniture and decor but the company also plants trees for each 100 dollars spent. We live sandwiched between a forest on a ridge on Whistler mountain and and so bringing sustainable products into my home is always a top priority. Thank you Rove Concepts! I will recommend this company to anyone and I look forward to many future purchases.