Real stories from real customers

We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.

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Excellent value for the products received!

Very easy and good value in regards to the purchase of of dining table and chairs! Thanks Rove! We will definitely be using Rove in the future again!
9 years 10 months

Nice product with low price

I placed an order for a dining table and 6 chairs. I am very happy with competitive prices.
9 years 10 months

Good products and good service at decent prices

In the past the staff has been very helpful over the telephone. On this purchase done by means of the internet, there were no problems in selection or checkout. However, shipping charges from B.C. to N.Y. seemed high.
9 years 10 months

Great customer service

Awesome customer service for replying to my questions ! Would love to shop again !
9 years 10 months

Placing order is a Cinch.

Rove offers a very complete and easy method of product specification selection and order placement. My first order with Rove was an extremely easy process. I am very pleased with this company's web site and ease of product selection and ordering.
9 years 10 months

Recent purchase...

Found their products of equal quality to that of design in reach for 1/3 the the price! Highly recommend them. Plus their customer service is superb!
9 years 10 months

Excellent quality products :)

Ordered a Nilson TV stand and a Barcelona chair . Great quality workmanship and modern,sleek design suitable for my small condo downtown . Will recomend because there not that many furniture places in Vancouver that offer combination of reasonable prices ,good quality and design . Looking forward to finding other pieces @ Rove concepts
9 years 10 months

Contemporary stuff

We loved the cool slick lines of Roves stuff.
9 years 10 months

Beautiful furniture at a good price

The furniture is great quality and is a reasonable price. Website gave me some issues during the order process, but other than that we are happy!
9 years 10 months

Great deal on Eames inspired chairs

Looking forwards to receiving my new Eames inspired dining chairs. Solid color selection though I wish shipping wasn't quite so steep but well worth it nonetheless!
9 years 10 months

Excellent quality and service

We purchased bar stools and are very pleased with the design, comfort and quality of construction. Delivery, customer service and care were also superb!
9 years 10 months

Good products!

I was impressed when I visited the showroom before placing an online order. The products present a good quality in general. The only problem that I had relates to the accepted payment methods. I wanted to buy a table using my debit card but this payment method is not accepted. This would not be a major problem for most of the customers but it is just one additional information I am writing here :)
9 years 10 months

looks good so far

website is great, products look great, ease of use is great, i hope to be happy when my furniture arrives.
9 years 10 months

Furniture Purchase

Great website! I look forward to receiving my furnitures.
9 years 10 months

Ordered online - pretty seamless

Ordered online but called in to confirm some product feature details which were not available on the website (e.g. material of the legs of the chairs). No issues ordering but lead time information only shows up after the order is processed and looks to be quite long (up to 14 wks!). Hopefully it won't take that long.
9 years 10 months

Excellent furniture and delivery

I bought 8 wishbone chairs from rove Concepts and was extremely happy with the product I received and with the customer service. Since I bought the chairs online, I had many questions about whether they were truly made authentically to the original chairs and if the materials were of excellent quality. They carefully researched all of my questions before I purchased and I was very impressed with the chairs when they arrived. They are truly beautifully done and the materials are outstanding.
9 years 10 months

Upscale Quality

Rove Concepts is like no other. Their workmanship produces rare special pieces while maintaining their upscale style and presence.
9 years 10 months

Quality replica, very pleased

Very pleased with our Lounge chair, the aniline leather is of very high quality and sets it apart from other replicas I have seen locally in Winnipeg. Shipping took 2 weeks longer than stated, but overall the lounge chair is excellent, and I would recommend it to anyone else in in the market.
9 years 10 months

Easy and helpful process

Great visual website to browse and easy purchase process. The reps from their Live Chat are very helpful. Can't wait for my order to arrive!
9 years 10 months

Saarenin Tables and chairs, Eames lounge chair

Ordered Saarenin dining table and tulip chairs; Eames lounge chair with ottoman last year. Excellent quality. Just placed another order.
9 years 10 months

Eames lounge chair purchase

Great customer service! Ordering was easy, accurate, and efficient! Thanks!!
9 years 10 months

Effortless ordering and professional experience.

I had ordered swatches in order to help me decide which fabric and was instantly impressed with the samples and the packaging detail. The description of the fabric was appreciated and the enclosure of the 1-800 number gave peace of mind about any problems that might arise.
9 years 10 months

New furniture

Excellent quality furniture. Easy to use website. Customer staff has always been
9 years 10 months

Great value and all round experience

You have to agree that Rove produces incredible products. I recently ordered two pillows and took sweet advantage of the 20% discount. For whatever reason slightly unknown my order didn't go through. The online chat box came to my rescue and arranged for someone to call me asap. I felt truly valued, (which is a rare experience nowadays). Extra time was spent assuring me that the pillows I chose were right for my decor. I experience top of the line value. What a fabulous all round experience.
9 years 10 months