Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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Professional, fast and friendly!
Shopping a Rove was so easy and so fast. I got answers to questions quickly and was offered several options to pay for and deliver our purchases. Will shop here again for sure!
Easy Ordering
Fantastic experience. Elly helped me with all of my questions and made ordering easy. I can't wait to see the new pieces in our house!
Website awkward but live person on phone great
I was very frustrated using the website ( I am a veteran on-line shopper ).
Called the 800 number and was very happy with the sales person. Quick,efficient and helpful.
Great Ferm Living Selection
I've looked all over for these Ferm Living products, most places ship from the EU & are quite costly. Rove had great prices & quick shipping, plus an extensive selection of Ferm products.
Excellent service!
The team at Rove Concepts was very accommodating in answering our many questions about their products, and were always cheerful when we called. The website was easy to navigate and well laid out. The ordering process was simple and fast!
I wouldn't hesitate to use them again and recommend them to others.
Good experience overall
Generally was able to find what I was looking for. I clicked over to the site after receiving a early black friday email. I was particularly interested in the womb chair, however, it initially looked like the color selection was very limited. It wasn't until I browsed the full sale catalog that I saw that there were actually multiple product listings for the womb chair, and each listing had multiple color selectors. Basically, the navigation experience was a little tricky to figure out and not as intuitive as I thought it could've been. In the end, the prices were great. Not sure about the quality of products, so I'll see when we receive in the shipping.
Easy ordering
I ordered 6 Wishbone chairs very easy to navigate web site to order
looking forward to receiving my order.
Love Rove Concept!!
Rove Concept has a plethora of perfect furniture, amazing costumer service and great shipping options!
Just placed an order
Since I just placed an order, I have had virtually no experience. But apparently it's worth $50 to say that.
Loved my experience
Great site to navigate, beautiful products and reasonable prices. Also love the fact that you plant trees for every 100$ spent and have reasonable shipping costs to Canada.
My only issue was that at check-out I wanted to add a product but got lost and had to reenter my info.
Great service
I had a few questions when ordering a coffee table, the staff was very knowledgable and helpful.
Great Charles Eams Lounge Chair!
After doing extensive research I came across with Rove Concepts. It was impossible for me to purchase the original item; which I know extremely well.
This replica has little or nothing to envy the original lounge chair. If any, I assure the price difference and customer service would immediately pale or discard any doubt.
Chair and ottoman came in one massive box well wrapped and protected. Only minor defect was noticed. One of the ottoman foot was damaged. Rove Concept shipped one by FedEx right away.
Extremely well done for the price difference.
Martin,
Ontario, Canada
Always Excellent
The customer service at Rove Concepts is always exceptional as well as their quality of products. They are a go to for mid century modern pieces and I look forward to sourcing from them of many years to come.
Great customer service!
Melanie and Stew were very helpful with answering all my questions. They were open to having me move the furniture around to ensure that I really liked what I was purchasing. Placing an order was fast and easy. Would love to come back again!
Awesome customer service
I have yet to receive my order, so I cannot comment on the product itself. My experience with the customer service with Rove Concepts, so far, has been really excellent. They answer emails and phone calls quickly, and strive to do the best they can. I really love that I can order fabric swatches at no charge. That's a service I find very valuable and speaks to the importance they place on the customer. I'm looking forward to receiving my chair and lamps!!
So far so good
I just ordered from the website for the first time. Haven't received the product yet, but the website was easy to use and the merchandise looks beautiful.
DSW chairs
These DSW chairs are easy to assemble without sacrificing hardware quality. Sturdy yet comfortable for a range of body types and sizes, these chairs encourage after-dinner conversation around the table, rather than making everyone want to flee. Very stylish, lightweight, and clean looking. Buying the counter stools to match.
Calacatta Gold
Website is easy to maneuver and we look forward to celebrating Thanksgiving on our new table. Seems perfect for our townhouse.
Easy to use website
I just ordered two Eames chairs and the checkout process was quite easy. Plus, the extra discount for signing up for their emails doesn't hurt. I've received a few update emails regarding my shipment which has been helpful as well.
Great chair and service
I ordered the Eames plywood chair from Rove after reviewing other options and I'm very happy with my choice. It was delivered in a timely fashion and the quality is superb. An excellent and comfortable replica of the original.
Loyal customers!!!
I started out doing research on 1 single item: a high quality eames lounge chair replica. Rove concept had terrific reviews and we went into see it for ourselves. After several comparisons we were sold on rove concepts' version.
So, now we have over 14 pieces (including the items that are bought as multiples) from rove so it's easy to say that we're big fans. They have great service and I'm love that they are a local company.
Elegant and modern
Share my happiness to all, good services of customers care, modern, elegant and stylish
Nice chairs and great follow up from Rovwe
Eames style lounge chairs met my expectations. Very soft analine leather. Palisander veneer finish nicely on both sides.
Customer service answers my questions and concerns when I had them. Shipping was within the timeframe, but was on the longer side of the spectrum. Professionally packed and wrapped and delivered inside my door as promised.
Would order again from Rove, but make sure you don't need your item right away.