Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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New Customer...Excellent Experience
Peter Cottingham was extremely helpful and friendly as I placed my first order with Rove Concepts. He was thorough and his follow up on the details of the order was excellent. The experience built my confidence and trust in the company. I look with positive anticipation to the arrival of high quality furniture within the promised timeframe.
Video descriptions were very helpful
The video descriptions on the website were very helpful in making my decision to purchase from Rove Concepts.
Wonderful Furniture Resource
Really great selection and good quality furniture. I went to look at there showroom and the quality was nice in person. Just bought me a couple Eames chairs!
Excellent service
My first purchase with Rove Concepts - a special order cushion, and Stu couldn't have made the transaction more pleasant. It was fast and thorough.
Impressive!
This was my first time purchasing from Rove Concepts and I found them to be professional and easy to work with. I had a tight time frame in which I needed the table to arrive and Rove Concepts delivered right on time. The table I purchased is well built and is exactly what I had hoped it would be (I ordered online). I will be ordering from Rove Concepts again!
Great online customer service
Just made my first purchase with Rove. I haven't received the goods yet so this relates only to their pre sales service. I had several chats with their reps via the online chat service and on each occasion they were friendly and able to quickly answer my quite detailed questions. It was clear they had great product knowledge and it's what convinced me to purchase. Looking forward to getting the furniture and hopefully I'll still have a 5 star opinion of this company.
great, unique merchandise. easy checkout
I really like all the items on the site, enjoy the selection very much. Navigating the site is a little tedious with the scroll down, and "load more", if you click on an item and choose to go back to shopping, it takes you back to the top. It's like only thing I'd change. Otherwise, shopping was great!
Amazing Customer Service
Thank you so much for helping me with my online order. They even let me know that there was a discount on the items that I was purchasing that I did not know about which saved me over $300.
Thank you Rove
A Name You Can Trust
As a long-time lover of classic modern furniture I was thrilled when I stumbled upon Rove. I've ordered a couple products (custom Womb Chair and Saarinen dining room chairs) and have been so pleased. I'm a very picky person and have found their items to be of super high quality. While their price may be a little higher than others it is definitely worth it if you want well made, long lasting furniture that's true to the originals. I plan to continue to use them and have recommended them without reservation to others.
Good website. A few quirks.
Overall I had a good experience on the rove website. There are plenty of photo's, information and reviews. I wasn't a fan of the constant chat pop ups. Also didn't like that when I needed to review my order and go back to checkout and enter my information all over again.
Great job
The table and chairs arrived and were set up in a very speedy, friendly manner. I am very happy with my purchase!
My first experience
Easy to use website. Good variety of material options and competitive pricing. Shipping seems high but total price still looks good. Wait and see on the quality but assuming other reviews are accurate, look forward to seeing the results!
Excellent Service
Excellent Service overall. The sales rep was very helpful and knowledgeable about all the products.
Very helpful
I had several questions before I ordered my furniture and they were extremely helpful and answered everything to my satisfaction
Unclear arrival date
Only at check out was there a list of the various steps and a range of weeks for each one - totalling up to 14 weeks until arrival. On your site this is a "pre-order," with a date of 12-10-15. We would like to know when to expect arrival of our Norman stools. The "pre-order date" seemed to indicate arrival before the holidays; now this is not clear. We read of many complaints regarding shipping from Rove Concepts and hope that you will prove them wrong, particularly as your shipping fee is hefty. Looking forward to your response.
Extremely knowledgeable and informative, beautiful products, well-priced.
After shopping around for quite some time, we stumbled upon Rove Concepts via Google. The company knows what it does, and does it very well. The website was extremely informative and provided great detail about all of the products. I would also suggest interested parties consult Rove Concepts' YouTube channel for even more in depth reviews of their products, which explain the difference in design and quality of materials versus competitors. Rove Concepts is clearly passionate about creating beautiful reproductions of timeless mid century furniture at reasonable prices without sacrificing quality. I would highly recommend Rove Concepts and will be shopping with them again and again.
Stylish affordable chairs
Arrived in good condition and without any issues. Easy assembly. Chairs are comfortable and easy to clean. I would buy them again.
Norma Bar Stool
I have spoken few times about this product & received very good service. I've ordered 4 Stols & waiting for shipment on Dec 10/2015
Tulip Table Top
Excellent Customer Service. Great quality and table arrived before expected!