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Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
Leave a review
Awsome Copy
The barstools of Bertoia design are the best I have seen on the internet. I have the original Bertoia chairs and looked closely for a good match. Thank you Rove Concepts
purchase at rove concepts
Have only placed the order. I will know more when the order is received and the quality of the product. So far so good
I love my new tulip table
Although I was nervous buying a piece of furniture sight unseen, I'm so happy that I decided to get my new white marble tulip table from Rove Concepts. The piece is absolutely stunning. Given the high level of its initial quality, I expect this piece to last a lifetime.
Nelson Platform Bench
Great experience working with the ladies at the studio/shop - and an even greater experience once the product had arrived. The warehouse staff was very patient as it took me some time to be able to pick up. I am thrilled with my bench.
So many nice things!
I wanted to buy several things (barcelona chair, noguchi table and a side table) from this site, but candidly the delivery time was too much for the chair in particular (14 weeks). The table was more expensive than other sites but I expect the quality will be higher. Shipping felt a little high for me, especially when they will not deliver to my unit.
Chair Review
Ease of website is great. Haven't received the product yet but hoping it is as great as ordering!
Flag Halyard Chair
Beautiful chair. Looks even better in our space than I expected. Arrived exactly when estimated by Rove Concepts.
Lounge chair with ottoman and Noguchi coffee table
I had a very good experience dealing with the staff at Rove. They were very helpful with my questions on each piece especially with questions regarding the leather, the shipping process and the size of the boxes. The pieces I bought were packaged really well and the quality of the materials and craftsmanship was very good.
The only development points that I can think of are:
- to have examples of sofas in the showroom to sit on because it is very hard for a customer to buy a sofa without first trying.
- costs for delivery is very expensive relative to other companies in the Vancouver area.
I will not hesitate to deal with them again.
Great customer service
Everyone was so helpful and accommodating. Great experience and a great product. Happy camper here.
Super Shopping experience
The entire experience with Rove is wonderful. The site is organized and super informative. Salespeople both through e mail and on onsite chat are easy to work with and extremely knowledgeable. I had answers to all of my questions within minutes! I was very pleased working with Rove Concepts.
Excellent service & quality
Rove provides top notch service. If you have reservations about buying online, you can always get someone on the phone, or visit the showroom -- they are very easy to contact. The chairs we ordered on the website were exactly what was expected, excellent quality materials and design, and delivered when they said they would be. I will certainly use Rove again, and recommend them to others.
ROVE
We have bought several pieces from ROVE to fill an empty living room.
We bought the Andrej Sideboard and the Nilsson Coffee Table.
Both pieces are very highly quality and look fantastic with zero imperfections. All the more surprising because comparable quality using comes at double the price. Shipping was expensive so we picked up ourselves with any hassle. We returned to get a dining table and 6 chairs at ROVE and I expect we will be equally satisfied with those.
Only advice to the company would be to put more effort into displaying their great furniture in their store. Ramshackle layout, poor lighting, and empty shelving doesn't do justice to their merchandise.
very helpful chat
Ordering online was easy especially with the online chat which was able to answer, in real time, the questions that I had about the ordering process.
Effortless purchase
We went into the store and found the staff extremely helpful and easy to work with. No pressure but when you needed help they were great to work with. Would recommend this store and we will be back!
Recent purchase
Perfect experience with very knowledgable staff member. Thanks so much. Can't wait to get it.
Amazing selection!
Classic pieces with so many customization options and a user friendly site - nice work!
YES!!
Just received the white tulip - bucket chairs - Love them! Rove Concepts is destination shopping. They have exactly what you need and want to showcase your decor.
Great looking pieces made from nice materials.
We've spent months searching for the right pieces for our new home. I stumbled one Rove Concepts via a search in a specific area via Google Maps and low and behold, an eclectic mix of modern Danish contemporary and 60's mod. So many fantastic items to choose from all in one place. Quite rare. Staff is supper helpful and made it easy by having options to pick up, ship etc. The plethora of colour options for the chairs and couches was fantastic as well. The designs are authenticity Scandinavian with pleasing lines and textures that compliment the use of not only Walnut but also Ash. We will definitely be spending more time shopping here.
Nice work.
Elly was great!
Excellent, professional service. While we have not yet received our first order from Rove Concepts, it isn't due to arrive for another month, we are impressed with the professional,service offered by the staff. We have dealt with Pete and Elly. They both provided excellent professional levels of service.
Good service
This is our first purchase with Rove. Our review - good service, helpful, nice and knowledgeable. So far so good. We will pick up the 2 Barcelona chairs at the Delta warehouse/depot.
Great Service
I went to their store in Vancouver. Staff was extremely helpful and friendly. Would definitely go back again! The only comment I have is the shipping cost, I purchased a table for around $700 but they charge shipping to an area 40 mins drive from my home for $190.
Hassle Free
Great customer service; put through my order without hassle.
The representative also honours the online discount code-
The only issue on its website is that you don't have the option to pick up the products yourself at their Delta warehouse to save the shipping cost; one would have to call in person to make this request.
