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Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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ordering on rover website
great site, easy to navigate and they plant a tree for every order! :)
Great Product, Great Service
We love to find great looking furniture at great prices. Love the service.
love my new coffee table
easy to order from this company and easy to talk to someone as well.
Delivery time was scheduled and tracking was available.
Thanks Rove.
Love this company
Truly an amazing experience and amazing service. Highly recommended for service, product quality and satisfaction.
Great product and customer service
I've received my Kure table yesterday and it looks great!! Packed extremely well, not a scratch on it.
Whenever I call customer service, they are extremely helpful and polite. I have another order coming from Rove Concepts and I will highly recommend them to my family and friends
LOVE IT!
After careful research, I decided on a Rove Concepts reproduction Womb Chair and Ottoman. I ordered it in the "smokey quartz" cashmere wool and it is absolutely gorgeous! The quality is excellent and it is oh so comfortable! The order process was above and beyond what I expected and the staff were all pleasant, knowledgeable and very helpful. I would not hesitate to recommend Rove Concepts!
Customer service was excellent
Couldn't place my order online so o called. Representative was amazing!
Very saitsfied
I worked with Elly on 4 orders for our new office space and enjoyed the experience. We're enjoying the furniture we ordered even more. The price value is extremely fair and the quality shows.
Well-built and great value
I purchased 6 Eames-like chairs in white. They are beautiful and quite sturdy. The packaging was was excellent and I've already made a second order from Rove
Order process
Ordered leather samples which were send right away. Ordered chair. Awaiting product to provide more feedback. Order process was online and smooth.
I love my wishbone chairs
These chairs are timeless classics. They go so well with my new table. I'm glad I made the purchase through Rove Concepts. The wait was worth it.
Great design at great value.
I am eagerly awaiting the arrival of my Eiffel Table and 4 DSW Chairs which I ordered today. Melanie was most helpful with answering questions prior to my visit to the store and my in-store experience was very positive. Staff were helpful without hovering. Am very happy with the experience of Shopping at Rove Concepts so far!
New customer
I found that this site has some sizes and options not found on other sites.
Excellent customer service!
I was very pleased with my shopping experience ordering furniture at Rove. The customer service representative answered my questions quickly and politely! I am extremely pleased that I am able to pick up my furniture at the Delta warehouse to avoid shipping fees! Thank you Ellie for clarifying the process for me!
New contemporary kitchen set - great value
I have been looking for kitchen dining set for over a year. Most Vancouver retailers had nice product, but nothing compared to the style and prices offered by Rove Concepts. I had seen their showroom on 7th and Oak (Vancouver) previously but had not noticed some items that were on sale. Within minutes, the staff provided details and pricing for me. The transaction was easy and the prices were certainly a bargain. And, I found exactly what I wanted for my kitchen at a very good price. Staff were thoughtful, patient and professional.
Iconic designs, simply displayed.
The sales staff were attentive and friendly. The rear display area where the computer terminals were set up was a bit confusing. I wasn't sure if this was a private or public space.
I loved that you are showcasing iconic designer pieces, and explaining a bit of the history of the designers on your web site. This store will likely become a mainstay source for interior designers and architects.
We love our new marble table.
Doing business with Rove Concepts was a pleasure. Excellent packaging and communication from shipping company.
coffee table
Order came quick. Looks as described. UPS man helped get heavy box inside doorway because I was home by chance. Box was heavily damaged and packing was broke in pieces. One small corner damaged but am keeping table.
So far so good!
I've ordered a couple items and the process has been easy and Rove Concepts keeps me informed along the way as the order progresses.
Still waiting for my order but they sent me this review request already
The website is manageable and I have friends who have ordered product and are very happy with their items. Still waiting for mine. So far satisfied but wish the shipping prices had been cheaper.
Excellent quality and service
I ordered four DSR molded side chairs I am very pleased with the quality of the chairs, the price was unbelievable and delivery was before the estimated time on my shipping order.
