Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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Great source for classic modern design
Rove has been a great source for classic modern furniture pieces. The quality of their product is top notch, and the customer service is too.
Every piece is true to the original design in both shape and materials.
This is the go to spot for anyone looking for mid century modern furniture and accessories!
An absolutely great interactive web site, awesome staff at their showroom, ordering process is quick and easy. We ordered a womb chair and cannot wait for the arrival. Staff are equipped to answer any questions or concerns and are helpful with any decor suggestions. It's our first experience with Rove and we're sure we'll find other items that we just must have. We are already passing this information to our family and friends. Thank you Rove!
wishbone chair
I bought 2 wishbone (ash wood with walnut finish). They do looks great. Given the slight imperfections in the craftsmanship (ie stain bubbles and small wood imperfections where two pieces join, black etching on areas of the legs, and the two chairs even not the same size), I was a little disappointed. But for the price and their good services, I do think they were worth it. Will try their leather product, hope could be better.
Good product, shipping a little meh
Chairs were high quality and easy to assemble.
Shipping was a little unclear on the delivery date until close to the date - and a full size pallet for two boxes each about the size of a bathroom trash can may have been unnecessary.
Good value and service
Got a great price on a great chair. Looking forward to purchasing my next piece with Rove and would recommend this site to anyone.
Trade Order
Great sales service - even better product - worth the custom lead time. One of our favorite trade account partners!
Rove Concepts
Mellanie at Rove made it so easy and gave me all the information I needed
I feel very confident that the product will be perfect! Diane Randall
Fabulous merchandise!
I found the Rove concepts website to be very easy t navigate. The online operators were very helpful as well. Looking forward to receiving my chairs and making future purchases!
My Rove Lounge Chair...
Well like everyone else who has reviewed their purchase at Rove Concepts I am indeed "in love" with my Lounge Chair. Mine is Vintage Milano Smoke leather with Rosewood Palisander and I am so glad I went with my choice. No, I didn't get a chance to visit Vancouver and check out the samples and no, I didn't go to DWR to sit in their chairs either. I instead studied every site on-line and having had a long standing lust for the HM Eames Lounge chair I went with all the positive reviews and trusted everyone who took the leap. Yes, you can find a reproduction chair for $2000 and it will be everything you hoped for. Might I recommend you don't throw an Australian long haired gray with black tipped sheepskin rug to beautifully accent the piece...unless of course you don't own a cat who will never let you sit there ;)
Efficient and professional service
Elly was very helpful with her explanations and answers to our questions. The process was easy. Thank you
great mid century furniture
So excited to have found Rove Concepts! Great selection of quality furniture - settled on this company after hours of online research. :)
Great Product
I had been looking for well made Eames-like chairs for my dining room table for quite some time. Most look alike models are poorly made and look cheap. These were the first ones I found that were anything but! Our Rove chairs are comfortable, well-made, and gorgeous! They look wonderful in so many different areas of our home that I'm looking to get a few more.
The only downside to my experience was that to receive free delivery, we had to drive all the way out to Delta to pick-up our chairs - but to be fair I'll probably do it again as we are are so happy with our great chairs!
Oliver Side Storage
Staff at Rove Concepts were really helpful. Although the display store is a mess (undergoing renos when asked) the staff knew what they were doing. Not super excited about going to pick up the product in Delta though
Website didn't work, called and got excellent service
After trying to order something online that was going in and out of stock, I called and they were able to confirm the item was in stock and on sale and helped me order immediately. Additionally, they let me know about white glove shipping for the price of standard shipping in the city of Vancouver, so they helped me save even more. Great professional and helpful service.
Sometimes great, sometimes meh
My relationship with Rove often feels like a tumultuous love affair. It has many ups and many downs. They can be so friendly and helpful that you wonder why other furniture stores aren't the same way. Other times they ignore you like a spurned lover. Maybe they are introverts and prefer on-line communication to speaking to a real person in store? Hard to say. On the plus side, their products are fantastic. Nothing I have purchased from them has disappointed me. Further, they do make an honest attempt to fix any issues that come up. To that end, I'm not ready to break up with Rove quite yet.
Beautiful Lounge Chair
I researched an Eames style lounge chairs extensively and looked into used models and early knock offs. This one is as good as any I could find. Shipping was fast as it was in stock and the packaging was first rate. An elephant would have to sit on the bad to smash it and even then it might survive.
Amazing customer service
I haven't received my items yet, I'll review each item upon receipt but the entire process has been amazing and the customer service (I spoke to Elly) has been incredjble
Quality Furniture at Great Prices
I've bout several pieces from RivevConceprt. All have been high quality and they have been extremely communicative through the the ordering, manufacturing, and delivery process.
It is what it is
There are huge holes in customer service, but the quality of product softens the blow. Not amazing service, but the product is top level. All in all, well worth the price. Nothing is perfect in life, but the rove product quality evens any issues out.
79" Tulip Table
We love the table and everything about the store. Melanie is a knowledgeable salesperson.
Chair purchase
We were very happy with the service we received at Rove Concepts as we visited the store.The salespeople were were very helpful, knowledgeable , and accommodating Although there were no samples of the Arne Jacobsen
chairs on the floor we felt confident that we could purchase the chairs
we selected .
We are looking forward to receiving the chairs.
sgquan
Modern design on a budget
Rove offers affordable modern design on a budget. Great service with Rove, but the delivery company fell short with poor customer service scheduling.
Great Products
Great selection of products and good deals. The website is not very user-friendly and would not let me place an order even after multiple attempts. I had to email customer service and Elly was prompt and incredibly helpful.
Thanks.
EASY AND AFFORDABLE!
Their site is straightforward and the pieces are great quality for an amazing price point. I highly recommend