Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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Wishbone chairs
Great value for money on the chairs and excellent customer service. One of the chairs we received was not in the finishes we ordered, and the mistake was corrected very quickly. Everyone I dealt with at Rove Concepts was very professional. They even took care of all the paperwork for us and the exchange for the chair was done very quickly.
8 years 11 months
Bar Stools
I ordered 3 yellow bar stools and they arrived quickly and are just beautiful. Better quality than I expected. Will even order one more now that I see how nice they are. I had to put them together myself which was not too difficult.
8 years 11 months
The quality of furniture is incredible and the customer service has always been top notch. The representatives go above and beyond every time in my experience.
Definitely buy from Rove Concepts--you will be so, so happy!
8 years 11 months
Excellent Design
I am very happy with my Rove Concepts order. Compared to other mid-century reproduction companies, the quality of their products are much better.
8 years 11 months
Love our new dining room!
We recently ordered the Marcus dining table, molded plastic side chairs, and matching counter stools. We couldn't be happier. They were easy to put together and when the chairs arrived with one set of screws missing, Rove immediately sent out an extra set for us with no issue. The items are all exactly as described on the website, durable, and easy to keep clean. We'd recommend to anyone and are even planning to order two more chairs so that we can invite more friends and family over to enjoy our new set up!
8 years 11 months
Reasonable price for what we ordered
The web servers were very slow so I called to obtain information about the product. The sales rep was both courteous and very helpful in answering my questions She gave me the additional information I needed and then took the order over the phone. The only frustrating part was the slow performance on the web site, a problem that was being addressed even as I was placing my order.
8 years 11 months
Great customer service
I have only ordered my table so far. The customer service in store, on the telephone and via email was all excellent.
8 years 11 months
Web site and user experience
Ordered chairs, and the total experience has been great so far! It was easy to navigate and use the web site. Great work!
8 years 11 months
TV stand review
We love it... Looked for months. The correct width, height and style.. Well made and could not be happier.. we will be back
8 years 11 months
Good service, beautiful furniture
Great website with quick response. We were able to make a decision on purchasing one of their furniture by chatting online and seeing it at the showroom.
8 years 11 months
great service and good design!
I ordered 6 dining chairs, and love them. Great design and solid! The delivery was also on time and easy. You get a notification and set the date when you're available to receive them.
8 years 11 months
Beautiful
Nice design. Haven't received yet. But look forward to it
8 years 11 months
Smooth and Easy
So far so good. From chatting online with a rep about a sectional I was interested in to going into the showroom and finalizing my choice, it has been an enjoyable and stress free experience.
8 years 11 months
Nice people to deal with.
Well we just placed our order so we are new at this. To date they have been very helpful and informative. They seem to place a lot of value on coustomers service. Great follow up and the samples they sent arrive in a mater of a few days. They seem to offer a product that is worth the extra cost over their competitors and it is in the detail and quality. We will see if we are correct when the Womb Chair arrives.
8 years 11 months
Good products, okay process
Shipping is high, which makes sense if its coming from overseas, but if you are marketing mostly to North American clientele, it might be a good idea to get a local distribution center here and hold a lot of the products here the save the customers money.. The prices for the overall products are fair, assuming they are of the quality they appear to be. All in all, we are really excited to get everything and see.
8 years 11 months
Very Conscientious
Easy company to work with, beautiful product, trustworthy installation team. Well worth the white glove deliver. I would order again from Rove.
8 years 11 months
Great products
We ordered a marble top table, a lounge chair and sitting chair and were very happy with the quality of all of them
8 years 11 months
Easy shopping Experience
I was really impressed with their website and interface. Easy navigation and ordering. And the information provided made picking these guys the easy choice. Can't wait to get my chairs!
8 years 11 months
Great product. Exceptional quality.
Not the quickest to arrive but worth the wait. Highly recommended.
8 years 11 months
Customer Service
I haven't yet received my purchases but the customer service representative was extremely helpful and pleasant and sounded like a human being -- not reading a script. It was a pleasure to order from Rove.
8 years 11 months
Beautiful, fairly-priced home goods
I was looking for a more unique desk lamp and stumbled upon Rove. The site is lovely and keen on design. There are so many lovely items and the financing options for larger pieces of furniture are awesome.
8 years 11 months
Gorgeous products with unbelievable service!
Each of our pieces from Rove Concepts has exceeded expectation in appearance and quality. Customer service is excellent and the products are unique while being well priced.
8 years 11 months
Great service!
Very friendly staff and easy to deal with. One of the 6 DSW chairs I purchased had a small manufacturing defect. The warranty claims process was easy and my replacement seat arrived within a week. I would recommend this company to anyone.
8 years 11 months
Good Experience
The website is easy to browse and the purchase I made was easy, I will say I feel that the shipping is SUPER expensive considering I spent over $1000. That needs to be changed.
8 years 11 months