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Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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Good job!
Its easier to work with you than a lot of other on line places. Because I am in the trade its a pleasure to talk to a person so all the details get taken care of properly.
Thanks
Efficient.
Ordering online was easy. Trade program was simple and fast to register. Elly was fast to address our needs and got our shipment out right away to our client. I'd love it if Rove Concepts branched out to Toronto!
Good experience overall
Great selection of modern furniture, I've been looking for a shop like this for a while. The checkout process took a little longer than I anticipated as I needed to change my shipping address. The cost of the shipping seemed a little expensive, hopefully worth it in the end. Very excited to see my sleek bar stools!
Live chat was extremely helpful
Stu from the live chat was very helpful, fast and professional. We were going to buy a coffee table, but the shipping price from Canada was too high, so we were just about to give up on it. But Stu told me about the option of free pickup from the factory in Washington state, which led us to buy the table and created a new Rove Concepts customer! Thanks Stu!
Easy Experience
Browsing the products on the website was easy, as was the checkout experience. The product photography was great: I liked the close-up product shots and the in-situation photos as well, for ideas on how I could use the product(s) in my own home.
Excellent quality and beautiful design.
I have purchased several items from Rove Concepts. They are all impeccably well made and designed. Very happy.
Very helpful customer service before purchase and straightforward navigation on website to make purchase.
Emma was helpful when I inquired about colour that was hard to judge on the website. She sent free swatches and recommended that I review before purchasing the bench -- shows emphasis on customer as opposed to quick sale. I've now ordered the bench after seeing the colours. Excited to see the product.
Great company, fash shipping
My experience was wonderful. I purchased my chair online and it arrived a few days earlier than expected. The shipping company was very helpful and the chair looks great.
First Purchase
All of the Rove employees I interacted with were congenial, knowledgeable and professional in assisting me in completing the purchase transaction.
great and fast helping
The representative was very helpful, I payed with my card fast had the option of doing 50% now and 50% later. Got an extra discount for weekend sale and told me how long it would take to get my items thanks great store. love it.
Excellent products and service
This was our second purchase from ROVE. Would definitely purchase from ROVE again.
Easy to order
Easy to order, good prices.
Had a chance to visit the showroom look at the quality get some questions answered, and then ordering online was very easy. Had a questions about a color, and it was promptly replied.
very pleased with the service
the staff was very responsive .The first table arrived broken but a replacement was sent immediately.
Hassle-Free Transaction
My order with Rove Concepts was super smooth- even after I changed my delivery address after placing my order. Their team is courteous and promptly updated my information. The delivery company was also very professional. I highly recommend Rove!
Great Product, Easy Shopping Experience
This is my second purchase from Rove Concepts. 1st purchase was the Rove Lounge chair - that chair had some minor imperfections but James over in claims helped resolve my issues and with the credit given I was able to get the chair repaired. For my second purchase, although I had reservations I went ahead and purchased the Rove Pavilion Chair in Palermo Caramel.
The chair is beautiful, no imperfections and the leather was of high quality. After looking online at pictures of the same chair people the colors varied, some light and some dark - I waned the darker of the batch, so I put a note in and they sent the color I wanted. I couldn't be more happy with the purchase and would recommend to anyone.
Great company!
They were really quick to answer online questions and great prices! Would most definitely recommend this company.
Great customer service and products
I just made my third purchase from Rove Concepts and the people I have dealt with, whether online or on the phone, have all been exceptionally helpful, patient and willing to help you work out any concerns you might have whether it's about the sit of a chair or the color or feel of a fabric. The items I've ordered have all been beautifully made and finished and I would highly recommend Rove Concepts to anyone looking for affordable and high-quality reproductions of mid-century modern furniture.
Efficient and up front
I went to the store in Vancouver to look at the chairs I purchased and the staff there was helpful and informative. All interactions to date have been timely and clear. Really like the products they carry.
Easy online retro furniture orders
Rove Concepts has a nice website, great photos, easy checkout process including exact quotes on shipping options. A+
Lucas Sideboard
I purchased the Kure Lucas Sidebard expecting something very nice. It exceeded all expectations. Quality, fit and finish all were outstanding. Service and delivery were excellent. So...... I'm now buying both the Kure Bookshelf and display cabinet. Hoping for the same.
