Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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Bought chair for nursery
Easy shopping experience, had what we need, a discount was offered on top of the great price, and the product should be here in less than 2 weeks!
9 years 5 months
Good customer service
Online assistance very helpful
9 years 5 months
Easy!
Table arrived in perfect condition. The company was easy to deal with.
9 years 6 months
Great Products at at Great Pricce
I purchased a tulip table and platner style table all of which we delivered as promised packed incredibly well and best of all great quality at a great price
9 years 6 months
Great Looking Iconic Pieces
I ordered the LEM piston stool reproductions in white. I've not received them yet but was impressed with the chat and phone-based sales support. This is my first purchase although I have received fabric samples from Rove for other items which I greatly appreciated being able to order. Hopefully the quality of the furniture will match service. I gave 4 out of 5 stars because I had technical issues ordering online -- possibly because I'm using the Microsoft Edge browser. It was easy to order over the phone so no big deal afterall.
9 years 6 months
Love the Furniture
Rove Concepts has great options of inexpensive modern furniture. Very Helpful!
9 years 6 months
Really nice furnitures, but not to my quality expectations
I bought a Karla Display Unit, a Liva Work Desk, a Hal Chair and a Factory Table Lamp. The furniture are really nice and solid. I'm quite happy with the looks it create in my home office.
The issue I had were related to the Quality. I was missing instructions to build the desk. The chair seat got damaged in the shipping and the hardware to build the Karla Display Unit was missing screws. More over some screws actually broke when I installed them.
Support has been good to help me with my issues, so thanks for that. But when I'm buying furnitures at that price, I'm expecting to get a clean user experience and it was not the case.
9 years 6 months
Great quality, service and shipment.
Items arrived upon the timeframe I expected. Items are very well packed with shipping company who contacted me, provided all tracking information and delivered with given time frame.
My table was very well packed, what allows me to lift it on a second floor without any damage.
Assembly was straight forward with according bolts included. On the end of my journey I have got very well done piece of furniture which inspired me for more buying from rove concepts.
Extremely satisfied.
9 years 6 months
Great customer service and excellent price
Great customer service and excellent prices, will shop here again.
9 years 6 months
An easy process
no muss no fuss...other than they only take credit cards but that was ok. Helpful, items in stock, an easy process.
online chat helped me to find what I needed in record time. Sourced yesterday, paid for today, picking up tomorrow.
9 years 6 months
Second Time Around
I had previously thought that I had placed an order and apparently didn't push the right key to finalize it. After a month of waiting I called to ask where my furniture was (not thinking 10 to 14 months instead of weeks).
The next step was checking with Visa to see if I had any charges from you. There were none and II have since re-ordered and in a pinch on the delivery timing, particularly having to wait for production on one of the items. Ten weeks seems like a long time for items reportedly in stock. In re-ordering I was constantly interrupted by your communications window being on top of what I was trying to see and act to.
I certainly hope something can be done on your delivery date (I'm un opposed to increased shipping charges if necessary). It is such a pleasure to have your products available at your pricing - I purchased my first Eames chairs in 1954. There in no better design.
9 years 6 months
Just Great Customer Service
Great website, easy to use.
Excellent experience with live chat.
Smooth, fast customer service.
9 years 6 months
Best customer service
I have purchased a few times now from Rove Concepts and have found their customer service to be outstanding! Their product is of a very high standard, considering it's price range.
9 years 6 months
Fast Customer Service
This is the second order I've placed through Rove Concepts for a client who wanted a high end look without breaking the bank. The furniture really is built to the spec's of the original & prices are great.They have immediate customer service and resolve any issues you may have. I will use this company again in the future.
9 years 6 months
Love the design and price
My whole family love Rove Concepts furniture. We had ordered different items and is going to order again. We love the contemporary design! We have enjoyed the furniture so much and can't help visiting the showroom again and again!
9 years 6 months
excellent on all fronts!
I am wanting designer style and quality furnishing without paying designer prices. Rove Concepts provides high quality replicas and excellent customer service. They are not the cheapest but I consider the price well worth it. Their customer service is great. They are attentive and really listen to my needs in terms of delivery etc. I really can't say enough in favor of this company. Very glad I found them.
9 years 6 months
Excellent Service and Top Notch Products!
We order several items from Rove as first time buyers and were very satisfied with not only the quality of the items but also the service and the ease of pick-up.
Thanks and we will order again.... oh wait, we have ordered again!!
Stephan M
9 years 6 months
Good Website Experince
Impressed with the seamless website experience. I am now awaiting to see the delivery and white glove services that I also purchased.
9 years 6 months
excellent!
Extremely happy with the eames lounge chair! Better than any other replicas out there
9 years 6 months
Kaspar Dining Chairs
The mid century design of the chairs are great! The quality is fantastic. The finish is great! The chairs came all assembled. We love them!
9 years 6 months
Saarninen inspired table
Happy with our new dining table. The marble is beautiful and we love how it's the bright focal point of our dining room. The staff were very great to work with.
9 years 6 months
Beautiful Table
This table is one of a kind and I love it! It is the perfect size, color and material. I highly recommend this table to anyone.
9 years 6 months
Great design that is affordable!
Website is easy to navigate. I only wish the shipping fees were not so expensive.
9 years 6 months
Dinning Table, chair and stool
The furniture set that I ordered came in today. The furniture quality turns out to be better than I expected. I was hesitant to order furniture online, not knowing what I would end up getting. Ordering online was easy and the delivery came in relatively quick. The only complaint is that they only delivered the furniture to the ground floor. I have to get help to carry the heavy table top to the third floor and have it assembled. Other than that I happy for the great value! I am ready for a second order now!
9 years 6 months