Very helpful and great service on phone

We ordered several products in one order and both have exceed our expectations for an online company. Even with a small blemish and a replacement part needed, Rove was on their game and more than happy to oblige all of our concerns and questions. We will definitely order again.

What a beauty. High quality leather is so soft and the wood finish is gorgeous. So comfortable and beautiful to look at - a piece of art. Dealing with Rove was easy and great service. I would highly recommend you shop at Rove for quality products and client service.

Love the selection. I just wish all the furniture options showed every color. I bought a couch in London fog without being able to see that specific color option.

The products are very well crafted. They arrived in perfect condition. I'm very impressed with the company.

Was very impressed with the quality of the chair. Leather, Walnut all exactly as described and expected. Super comfortable. Would highly recommend Rove Concepts and this product.

I just ordered a coffee table to be delivered in a few weeks. I had many questions and each was answered promptly and efficiently by email. The website is very user friendly. Emails with updates sent frequently. A very high end Upper East Side NYC decorator recommended Rove.

Unbeatable customer service. Quality products at extremely reasonable prices.

Beautiful chair, excellent craftsmanship! It arrived on time and was well packaged for travel. Will order from Rove again for sure!! Thanks again!

I've been wanting an Eames Lounge Chair since the first time I saw one in person 18 years ago. I'm finally at a place in life where I can afford one, but when it came down to it, I just didn't want to spend $5K+ for the Herman Miller version. I'd done my research and there seemed to be a consensus that Rove Concepts makes the best reproduction in terms of fidelity to the original design, comfort, and longevity. Since those are the things that matter to me--not the "status" of a label--I went with the Rove version, in Rosewood Palisander Veneer with Modena Eggshell Leather. The purchasing experience was excellent. Ran into an issue with my credit card (bank blocked the purchase because the company is in Canada), but Rove was on top of it and assisted with getting that straightened out. The option I wanted was in stock, so I received the chair only 14 days after my purchase--very snugly and securely packed. I carefully inspected the chair and ottoman and found the quality of the craftsmanship to be excellent--every inch of it. As others have written, the chair is initially a little stiff to sit in, but I am not the least bit worried about that as I know it will soften and mold to my body in a short time. The only reason I've given my review 4-stars instead of 5 is that there are some ripples on the lip of the chair seat caused by the stiff tube-shaped bubble-wrap that the chair was packed in. I am keeping my fingers crossed that these will disappear once I've had a chance to break in the chair. If they're not gone within a week, I will contact Rove customer service, as I am confident that they will work out a solution. Bottom line: the chair is exquisite. I do not regret for one second my decision to go with the reproduction instead of paying more than double the price for the HM medallion. In fact, I will likely be purchasing a second chair from Rove to pair with this one.

Really enjoying HAL chairs - stylish, practical, solid construction. Pickup of items from Delta distribution centre was painless if you can make the trip.