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Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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Ease of ordering
Rove Concepts makes it real easy to order their products and also allows you to only put down 50% on special order products.
Excellent customer service
I just placed my first order of an Eames reproduction chair and ottoman with Rove, based on extensive research and positive customer reviews. I cannot wait to receive it, meanwhile I wanted to share what an excellent experience I had during the purchase process with an easy to navigate website and prompt customer support via online chat!
Rove concepts order
Emma was very pleasant, professional and patient. The order process went well. I trust that we will be as pleased with the table and chairs.
Great customer service
We got the Eiffel Tower dining chairs and they look great and were easy to set up. I was a tad disappointed that the shipping took so long. It took the maximum time that was outlined.
Excellent customer service
After I purchased the Nilsson TV Stand, the communication and customer service that followed was outstanding. The product is on its way to me but I'm sure it will be great.
Great shopping experience.
Found exactly the desk chair I was looking for at a great price. The ordering process has been smooth with updates along the way to keep me informed when my item shipped, etc. Smooth process overall.
Superb
We went to Rove to buy one bar stool and the quality of the products wasuch much better then expected for free price, so we left with 2:)
We were immediately greeted by a friendly customer representative who helped us find exactly what we were looking for. He set us up with the stools and left us to discuss our options surgit try to upsell us or hover around us trying to sell. He found a counter that was the high of our bar to give us a feel for the size.
All and all, excellent experience and happy with the product!
Product quality is as advertised
I am extremely happy with the two Barcelona chairs and Noguchi coffee table reproductions I purchased from Rove. The quality "fit and finish" is as anticipated. As a designer who appreciates the originals its just hard for me to justify the outrageously marked up costs, even with my trade discounts, of the true classics . I researched the top three or four reproduction houses as well as the original product specifications and selected Rove. I was not disappointed and would not hesitate to recommend them. In fact I have already submitted an order for additional furniture items. DLF, Bethesda, MD
Buggy online experience
I love your products and am really excited to start ordering from you guys after amazing recommendations and after experiencing your products at my office. That said, the online experience was a bit buggy. I was unable to update my cart without having to delete and start over. Then I also hit submit at one point for my payment and it took me back to filling out my information. I was unsure if I had then, already paid and was going to pay twice or what. Other than that, great.
Eames Chair and Ottoman
Chair and Ottoman just arrived. Exactly as I hoped they would be. Well done Rove
Ordering from Rove extremely easy
Very friendly staff and easy to order. Offered shipping options.
Great!
Pretty awesome, has everything you could want at a great price. The girl at the front desk was very helpful and was able to answer all my questions confidently. Would for sure buy more from them.
Simple and easy
Overall experience was good, website is clear and products are well documented/presented. Ordering was simple and products are of good quality. Was a little put off by shipping costs (half the price of the small table I bought) but the piece was heavily discounted to begin.
Great Experience
Ordered a dining table and overall experience and product quality exceeded expectations.
Eames Chairs
Very happy with the quality and look of these chairs. The shipping was filled with confusion though.
Convinient
Designs are great but i hope they offer free deliver if you reach a certain amount. I also wish there is a way to pick it up from the store in oak. Maybe when the company expands.
Great Service
Purchased 3 tables from Rove and found the staff to be very knowledgable, friendly and helpful.
Best kept secret in Vancouver
What a great find. Got very cool dining chairs at a super price point. Love their online chat answered by a real person whom I then met in the store. Thanks, Dale!
Over the phone purchase
Just placed my first over the phone purchase with Rove Concepts. Everything went smoothly and quickly. Very nice customer service. Looking forward to receiving my purchases :) Thank you!
Favorite piece in our new home!
As an interior designer, I have loved this table from afar for years! My husband and I just bought our first home and this was my "must-have" item. It arrived a little over a month after we placed our order and it's been the apple of my eye ever since. ;)
This replica will not disappoint ... a gorgeous, iconic piece.
Eames Executive Chair
this will be my second order from Rove Concepts, orders are efficiently process and I look forward to my latest purchase. will definitely order again.
Thanks
