I enjoyed the website and I thought the items were a fair price. The inspiration pictures are great and helped me make a decision. I wish the site didn't always open up new tabs. The sales made sense. I think the whole member price vs sale price vs retail price thing was fairly understandable but could be done better. Now awaiting my delivery. Shipping prices are too high and return policies are even worse. I hope I enjoy my stuff!

We haven’t actually received our order yet, but so far we’re been very pleased with Rove Concepts. I love the look of the products and they’re also really reasonably priced. I love that they also offer free colour swatches. I ordered 5 swatches and they came 1-2 days later - super impressed with the speed! I am so happy to have come across Rove; I foresee my home containing many piece of furniture from this company!

Ease to imagine the pieces in your home. Ideas galore. Sleek, fit, perfect.

From start to finish, ordering from Rove Concepts was a pleasure. The concierge service offered is top notch - communication was always timely, extremely thorough/clear, as well as friendly and courteous. I couldn't be happier with the sofa (Hugo sectional in glacier grey vintage velvet) I ordered. It's absolutely stunning, super comfortable, the delivery guys were great. I'm still settling in and will need a few more items once I get a feel for the flow of the space... looking forward to ordering from Rove again for sure. It's worth noting that I custom ordered rose gold legs for the sofa, which were going to take some time to arrive in the US. The sofa itself was in stock in my desired configuration/fabric/color, so Jennifer (concierge who reached out to me) suggested having the product delivered to me as soon as possible with the standard chrome legs and then sending over a team member at a future date to deliver/install the desired legs. Upon arrival, the box only had enough legs to support half of the couch (not a big deal and surely a minor oversight in the midst of global shipping delays)... the delivery team simply placed the two-seat part of the sectional on my floor, taking care to remove any sharp hardware from the base and storing it accordingly for the next install. I emailed Jennifer to thank her for setting up a smooth delivery and to let her know that a few "temporary" legs were missing. Within minutes, I had two emails: one apologizing for the oversight, the other was a shipment confirmation for the chrome legs to complete the look while awaiting the rose gold legs. I cannot thank her or the team enough for moving so quickly and putting such great emphasis on exceptional customer service.

amazing service

Amazing experience. My concierge was super helpful and helped me place my order after many changes!!

Great first experience using Rove!

Ordered some chairs. Have not received them yet but very excited about them. Easy to order and the membership cost was well worth it for the price. Look and price are right, TBD on the quality but optimistic as I have ordered from Rove in the past and been happy with the product.

Customer service has been very courteous and helpful.They replied quickly to my question. I'm really happy that my modular sofa will be arriving in only several weeks. And, their member and voucher programs are excellent; I just ordered my second furniture item! I look forward to receiving my furniture. In fact, I can't wait!

I ordered my sofa with ease online. Fortunately my sofa was in stock so it should ship quickly, fingers crossed!

It was quick and easy