Real stories from real customers

We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.

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Don't let the Voucher sway you

I left a review for the sofa which I like, but when I went to spend the voucher I got, I came to learn that the voucher can only be redeemed on furniture. I wanted to leave another review because I feel a bit cheated now and I want others to keep this in mind- I have $450 I can't spend as I don't have space for more furniture. I was really hoping to use the voucher on matching pillows for the sofa, or the bedding. Plus the voucher expires so I can't save it to use when I get a bigger place. I understand it's in their terms and conditions, but this information was pretty burried… What did I pay for with a membership?
4 years 4 months

Great Selection!

Great Selection!
4 years 4 months

Shopping online was fairly easy and…

Shopping online was fairly easy and products look really nice. One thing that would be beneficial is to have photos showing the different types of wood and fabric when you click your selection.
4 years 4 months

Excellent service

Excellent service. The reps new the products, when asked for a sample the nice lady sent me real, live pictures to my email. I wanted to take advantage of the sale and she helped me out ... only down fall, long time for delivery.
4 years 4 months

Nice selection

Nice selection, quick response to questions, haven’t received order yet but based purchase off previous reviews, will update once I get my items
4 years 4 months

Website issues

The website is very nice. However: - there are issues with iPad and it doesn’t offer all the options (such as checking the wish list) - more importantly I was being overcharged (each item price was correct but total amount was too high—didn’t match). After a few hours I tried again and it worked but it was frustrating especially since one of the items was the last one available.
4 years 4 months

Love the style

I enjoyed navigating the website and getting ideas on my remodeling project. Customer service was friendly and engaging. I ended up purchasing the Winston media console and plan on additional purchases in the near future.
4 years 4 months

Dresden Modular Sectional

The Dresden Modular Sectional arrived and is a very nice sectional and we are pleased with the product quality and are excited to receive the other 2 chairs and sofa we have on order and we would order from Rove again. Matt
4 years 4 months

Great Chair Buying Experience

Great website! Prompt confirmation Email, and good customer service setting up delivery window. Excited for my new beautiful chairs!
4 years 4 months

Very Happy with my Chairs & Stools

I ordered six of the Tulip Side Chairs and three wishbone barstools. It has only been a couple of weeks and so far everything is functioning properly and I am very happy with the quality and look of the chairs and stools. I have a genuine Saarinen Tulip Table and I was concerned the tulip chairs might not measure up, but they look great with the table and I don't think anyone would know the difference. My only complaint was that delivery took much longer than expected and there is no way to call Rove to speak to a live person to get updated. The online Concierge was helpful in finally contacting the shipper to provide up to date delivery information. Overall, I am happy with my furniture and would order from Rove again.
4 years 4 months

Wonderful customer service

Wonderful customer service. I picked my new table at their warehouse in Buena Park. The warehouse workers were so helpful loading up my truck. And I love my new dining table. It is perfect. Thank You, Gina
4 years 4 months

Incredible bed

Incredible bed, sturdy, elegant and beautiful. Highly recommended.
4 years 4 months

Fast & thoughtful customer service

Buying furniture can be so stressful. Not with Rove Concepts. When I had to change my order because of room measurements or needs that changed while we move things around - the team contacted me back so quickly and made the updates seamlessly without me having to move a finger. Thank you!
4 years 4 months

The website was pretty easy to navigate…

The website was pretty easy to navigate and order, overall it was a great process.
4 years 4 months

Nice product

Nice product, and fast response!
4 years 4 months

Beautiful stools

Beautiful stools. One got damaged and the staff were very helpful and replaced it. Can’t say enough good things.
4 years 4 months

Very easy shopping experience

Very easy shopping experience. Extremely happy with overall experience.
4 years 4 months

Overall experience is good

Overall experience is good, customer service in general is quick enough for live chat. Styles are really good and the reason why I purchased online, hopefully to have a little bit more style or material options for wood or dining table
4 years 4 months

Great website and dimensions detail

Great website and dimensions detail. Sectional video was the deal maker for me
4 years 4 months

We had a great experience going through…

We had a great experience going through the options and narrowing it down to our favorite. We can’t wait for the barstools to arrive!
4 years 4 months

Good site

Website was very slow last night likely due to traffic. Otherwise terrific. Chat was fast. Clean easy once i logged in
4 years 4 months

Having moved back to Canada after…

Having moved back to Canada after living in London for a few years, I was keen to find a place in North America to buy mid-century modern and Scandinavian inspired furniture. Glad to have found this website. Easy to navigate and a good selection of products. Will be returning.
4 years 4 months

Rove Concepts products of a really…

Rove Concepts products are of a really solid quality. We now have a few items and very happy with all of them. Waiting on the outdoor chairs to entertain in our backyard.
4 years 4 months

Great quality and design

Great quality and design. I am very happy with the furniture. Look forward to buying some more.
4 years 4 months