Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
Leave a review
Nice website
I've searched around furnitures for our new home for a while, rove concepts website caught my eye for its modern designs, high review rates and reasonable prices. Customer support is pretty responsive. Not receive order yet, looking forward to it.
4 years 9 months
Rove was very swift to rectify my…Happy camper
Rove was very swift to rectify my damaged coffee table .and also slowed me to keep the old one to do what I wanted..The delivery was very professional and respectful of my home . Thank you
4 years 9 months
Easy to navigate site and great…
Easy to navigate site and great products!
4 years 9 months
chaise loungers
The chaise loungers are beautiful and the service department was extremely helpful in resolving a small issue. Will definitely be buying more products and will be recommending to friends.
4 years 9 months
If you’re hesitant read this
Love my new Norman counter stools! One arrived a bit damaged but I called customer service helped me to resolve. I would definitely buy again from Rove Concepts!
4 years 9 months
The lounge set is wonderful
The lounge set is wonderful! Super comfortable.
4 years 9 months
Great Quality, Price & Service!
The service and Rove Concepts is exceptional! I had an issue with one of the items I ordered and the team at Rove Concepts went above and beyond to solve the issue. For those thinking of purchasing at Rove, my recommendation is to shop with confidence. Their products are great and their service is even better!
4 years 9 months
This item was in stock and shipped…
This item was in stock and shipped quickly.
4 years 9 months
Easy process and can’t wait to get the…
Easy process and can’t wait to get the new couch!
4 years 9 months
Stylish and comfortable
These chairs are stylish and comfortable but I wish the seat was built of more robust plastic (these seem to scuff rather easily).
4 years 9 months
Easy website to navigate.
Easy website to navigate.
very expensive shipping fees
4 years 9 months
Order at your own risk
Nice looking items online. Initial interactions with customer service were painful, couldn't get a straight answer out of anyone, spoke with numerous (3-4) people before someone was finally able to provide me with product information. Finally decided to order. Took longer than expected to receive items. Chairs were ok, but lighter weight and cheaper feeling than expected. But the worst part, more than 75% of the order was damaged. Filing claim went fairly smoothly and customer service stepped up here and was very communicative and helpful. They sent replacements, but 90% of those were also damaged. They did offer a compensation, which was better than taking a chance on a third shipment also arriving damaged. The chairs seemed to have some damage from the initial paint job, and others appear to have been damaged as a result of the packing process. Hopefully the warehouse takes better care in storing and packing these items. Not good to buy new chairs and receive items that look like they've been previously used. Others seem to have had a better experience than I ... if you're a gambling man, go for it and place your order. I hope your items arrive in new condition.
4 years 10 months
Love the products but it was a bit…
Love the products but it was a bit unclear about when our order would be ready. Customer services phone line was backed us so couldn't ask questions before the sale ended. Decided to place the order anyway and was pleasantly surprised to find out we could pick up in SoCal and avoid the $129 delivery fee.
4 years 10 months
Cant wait to get my table
Can't wait to get my table! Super excited, Rove had exactly what I was looking for (white top, seats 4-6, wood, modern).
4 years 10 months
Love Roveconcepts
Delivery is superb, the quality of the brand is like no other , money well spent
4 years 10 months
Beautiful furniture at great prices
Beautiful furniture at great prices. Look forward to getting our new couch.
4 years 10 months
Great and prompt service.
Great and prompt service.
4 years 10 months
Had a wonderful experience with Rove
Had a wonderful experience wit Rove. I signed up for the Membership program and saved a ton. The furniture is well made and the process is so easy and convenient. I will be a long term customer for sure.
4 years 10 months
easy to navigate
We found the selection of furniture to be exactly our taste, and the site is very easy to navigate. We are excited to receive our new barstools!
4 years 10 months
Excellent customer service and product representation.
Ordering was simple with excellent customer service for updates on delivery and the status of our order. It arrived quickly and in great condition. The description online and photos are a great representation of what we got. Customer service was also there to answer any detailed questions we had accurately.
4 years 10 months
Great products at fair prices
We began buying Rove Concept (RC) products a while back and love every one of the seven pieces we have!
As a contractor, we use our place to showcase my work and as such, we receive lots of inquiries to where we buy our pieces from, we are always happy to direct them to RC!
Thanks for making great products
4 years 10 months
Love this chair!
Ordered the Tulip Chair for my bathroom vanity. It arrived in perfect condition with the correct custom fabric. The quality, finish and fabric are just what I was hoping for. It was well worth the four month wait!
4 years 10 months
After much awaited time....
After placing the order in February I finally got the goods this past week. The quality and craftsmanship of the furniture is fantastic, but the journey to get it was excruciating. The tabletop was smashed in route to the East coast and then went on backorder. When the replacement came it too was smashed in transit. Then when the third one was delivered it they forgot the bring the base and other furniture. The first crew they sent scratched the floor because the marble top was too heavy for them. The second crew was great and got the job done in no time. Getting it was maddening but the furniture is now in place and beautiful. My experience wouldn't keep me from ordering from them again but I'll keep my expectations low until it's here.
4 years 10 months
Beautiful piece one of a kind
Beautiful piece one of a kind! Will recommend and purchase way more!
4 years 10 months