Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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Ordering on the site was easy
Ordering on the site was easy. Customer care on the phone was very helpful too.
6 years 6 months
Excellent quality reproductions of some of the best modern designs
Excellent quality reproductions of some of the best modern designs. I also loved that, since I live in the LA area, I was able to pick up my order from their distribution warehouse in Buena Park, and the people that helped me there were very helpful and friendly.
6 years 6 months
Very timely delivery and great prices
Very timely delivery and great prices
6 years 6 months
Happy Customer
Easy to order, items arrived quickly, and I’m happy with my purchase.
6 years 6 months
So far, so good..
Furniture hasn't arrived yet, but experience has been great so far...
6 years 6 months
It's always a delight to order…
It's always a delight to order furniture on Rove Concepts. Navigating the website is a joy, ordering as well, and the products always come out beautiful.
6 years 6 months
New Couch
So far, so good! Can’t wait to receive the couch!
6 years 6 months
Beautiful product
Beautiful product. I ordered it and got it in less than a week. The delivery and assembly were professional and fast. I will definitely buy more products from Rove!
6 years 6 months
Everyone was super helpful and efficient
Everyone was super helpful and efficient
6 years 6 months
I love it.
I love it. They are high quality~
6 years 6 months
Nice looking
the website is beautiful and easy to use. We found exactly what we were looking for in a small sectional sofa.
6 years 6 months
Love the wishbone chairs!
Love the wishbone chairs! The whole sales experience was great - from placing my order to receiving the items on time. Thanks!
6 years 6 months
Item was in stock and hence fast for…
Item was in stock and hence fast for pick up. Product look nice but has a minor chip at the bottom of the leg. Not worth it to bring back and return but would be nice if it wasnt damaged.
The marble table top came in a crate to protect the top which is nice but is extremely difficult to dissemble. It took us almost an hour to open up the package. There should be an easier way for customer to unpack their item...
6 years 6 months
awesome site easy to view an navigate
Just wanted to say there was so many nice items to choose from on the site and after speaking with someone to change an ordered item they were very helpful. Definitely will be back to order again can’t wait to see my purchased item. Thank you.
6 years 6 months
If you are a fan of modern furniture…
If you are a fan of modern furniture design, Rove Concepts may be for you. They offer well-made copies of some iconic designs...made in China, of course, to keep prices moderate. I recently purchased their Wishbone Chairs, and was pleasantly surprised by the sturdy construction, decent finishing, classic design and light weight. As Rove Concepts is an internet-based store, I didn't have the option to sit in the Wishbone Chairs before ordering, but their Customer Service staff responded promptly and politely to my telephone enquiries. The online catalogue is easy to navigate. Ordering wasn't perfect, but it worked. The local pick-up option - if you are lucky enough to live nearby - is great; just don't expect workers in their cavernous warehouse in Richmond to be able to answer the telephone or reply to messages left.
6 years 6 months
We were unsure about a colour choice…
We were unsure about a colour choice for an "Elliot" sofa... The online chat option evolved to a phone conversation and the remarkably fast delivery of fabric swatches to the exact opposite coast of the country.
Without the level of interest and service shown by your customer service people we likely would have just moved on to other shopping options. Instead we are awaiting our sofa delivery.
6 years 6 months
Customer service
I haven't receive my product yet as i just order 2 days ago. But i am very impress that buying furniture online could be so seamless. Every-time i had a question i was able to pop into a chat quickly and customer service was able to answer, which gave me confidence in making a purchase.
6 years 6 months
Shopping on Rove Concept was a smooth…
Shopping on Rove Concept was a smooth and pleasant process. Instructions online are clear; customer service help was on point and delivery methods are thoughtful. I have not picked up the item I ordered but experience with Rove concept has been so far so good.
6 years 6 months
Rove Concepts Review
Easy checkout and low shipping costs - let's hope the table I ordered is high quality!
6 years 6 months
Super impressed!
Fast shipping. Quality product. Good customer service. Easy to use website.
6 years 6 months
Great user expierence.
Great user expierence.
6 years 6 months
So excited!
It was super easy to purchase via the website. Excited for chairs to come in!
6 years 6 months
This is my second purchase with Rove…
This is my second purchase with Rove Concept. I had such a great experience with my first purchase that I decided to shop here again. The shopping experience was pleasant, product was high quality and the delivery service was good.
6 years 6 months
Unique and beautiful table.
I haven't received the item yet, but can't wait. Great reviews online and the design is one of a kind. I looked everywhere, for hours, and couldn't find anything like it.
6 years 6 months