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Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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1st Class
The people I talked and emailed with were professional and helpful. Explained policies well.
Delivery folks were great. Brought chair boxes to second floor and set inside entry. Very polite.
I haven't received the order yet but…
I haven't received the order yet but the customer services are amazing!
Everything was super clear and ordering…
Everything was super clear and ordering was a breeze.
We love our coffee table
We love our coffee table. It was super easy to put together and beautiful quality.
The site is easy to navigate and…
The site is easy to navigate and purchasing was simple! The furniture is great - I already have a few items from Rove and would definitely recommend it!
Easy to use website
Easy to use website! I love the customer pick up option, instead of paying for shipping!
Great communication
Great communication. Easy online purchase. The sofa is exactly as pictured, I love it! Thank you!
Although now my sofa is so unique, I need to replace all my furniture! :P
Great shopping experience
Great shopping experience. I had chat with CS about shipping and problem solved
I had a relatively complicated order
I had a relatively complicated order. Spoke to Sydney and she made life good! Thanks Rove Concepts!
I love how simple and uncluttered the…
I love how simple and uncluttered the site is..a pleasure to shop
Customer service was helpful answering…
Customer service was helpful answering all my questions regarding the product, seating capacity and delivery.
Excellent Customer Service
Yumi was super quick to respond to my order request and provided detailed instructions on how to proceed with my order!
Can't wait to see the table we've ordered!
Will definitely shop with Rove again.
Great communication via email
Great communication via email with customer service representatives.
I love these stackable chairs
I love these stackable chairs. They are attractive and comfortable. I received them about a week after ordering, as expected. They were packaged well and arrived with no damage or problems. I especially appreciated that Customer Support communicated shipping info.
Thought the website was well curated…
Thought the website was well curated and cleanly showed the products without too much clutter or distraction. I did enjoy that was a separate section of inspiration and design details on the site as well but its out of the way if you're simply interested in the commerce portion.
Great website!
Great website, my end was a bit slow loading periodically but I was able to process my order. Photos looked amazing, I hope it looks as good in person!
Great furniture but I had a lot of…
Great furniture but I had a lot of issues trying to order my couch. The website wouldn't load on my phone or computer after a certain point.
