Real stories from real customers

We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.

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I purchased a dining table which I…

I purchased a dining table which I still haven't received so can't comment on it. However, I didn't get a confirmation email and had to reach out by email, Twitter, Facebook and phone before someone on Facebook finally responded to me and let me know that my purchase was confirmed. It seems as though the basic transactional workflow and customer service isn't quite there even though the website looks nice.
6 years 10 months

Love it!!!

I bought 3 items. We got them really quickly. Well designed, European style. My husband and I really love them.
6 years 10 months

Easy as pie.

Nice website, makes ordering as easy as cherry pie.
6 years 10 months

Really good page esay to navigate

Really good page esay to navigate
6 years 10 months

Very pleased in the selection of the…

Very pleased in the selection of the coffee table that was purchased. We now have the matching set for our existing side tables.
6 years 10 months

Good looking products!

Good looking products!
6 years 10 months

Good experience

Easy to order. Nice web site. Nice products
6 years 10 months

I wanted a different couch but the…

I wanted a different couch but the price suddenly jumped up and I had to settle with a different one. Luckily RC couches all look pretty good at reasonable prices. Overall satisfied but it's bittersweet
6 years 10 months

The sales staff was helpful and…

The sales staff was helpful and informative, and helped me process my order expeditiously. Four rather than five stars because my product is out of stock, and will take two months to fill the order.
6 years 10 months

Easy website experience

Easy website experience
6 years 10 months

Website frequently crashes or drops…

Website frequently crashes or drops cart. Otherwise fine.
6 years 10 months

Styles are great

Styles are great! Easy to navigate the website!
6 years 10 months

Rove Sectional Purchase

The site is easy to use and the chat experience was helpful and effective.
6 years 10 months

Great website

Clear and easy-to-use website, detailed tearsheets and photographs. Looking forward to receiving our new furniture!
6 years 10 months

Your products are amazing but I have an…

Your products are amazing but I have an issue with one of the products that I received. I sent in to Customer Service already yesterday. I received 2 Asher Night Stands and opened them both us today. On one of the night stands, the top drawer is misaligned when closed. I tried to reconnect the drawer properly but noticed that the side pieces aren't flesh to the front piece. I need a response to figure out how to get a replacement or a fix to the item.
6 years 10 months

The furniture is very well made and…

The furniture is very well made and stylish. Woodwork is fantastic. Highly recommend getting the white glove service as their is a good bit of assembly and the price of the service reasonable.
6 years 10 months

Very good online experience only wish more product photos

Very good online experience and checkout. Only issue was there wasn't more photo/video to see detailed shots of the calacatta marble gold––it was pricier than the other normal so wanted to see what was the difference.
6 years 10 months

Easy site to navigate

Easy site to navigate. Good customer service.
6 years 10 months

Where to enter shipping address

Where to enter shipping address It wasn't clear, at checkout, where to enter the shipping address. Options were business address and billing address. Otherwise the process was clear and easy and fast
6 years 10 months

Simple process.

Simple process and great quality. Love this brand.
6 years 10 months

Wonderful looking furniture

Wonderful looking furniture! Can’t wait to receive my rug, hope it’s as nice as the picture!
6 years 10 months

Very easy online experience!

Very easy online experience!
6 years 10 months

As expected.

As expected.
6 years 10 months

Easy shopping online.

Easy shopping online.
6 years 10 months