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Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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Great website, fantastic customer service, excellent company overall
Great website, honest picture of the items, easy to navigate. Full explanations and dimensions included with the product pictures.
Easy to navigate and shop from.
The follow up from sales and customer service reps is timely, efficient, helpful and overall impressive. Relatable company, and they quickly deal with any issues.
Overall I’d recommend this company to others.
It was a pleasure working with Emily at…
It was a pleasure working with Emily at Rove Concepts. She was responsive on the chat and then when I wanted to speak directly on the phone that option was easily available and she answered my questions.
Satisfied with the products I…
Satisfied with the products I purchased. Products are very authentic and beautiful. I trust the Rove Concept website completely. What you see is what you get. The installation service was exceptional! Absolutely no damage to my property and professional service. I would definitely be shopping here again and would recommend to friends and family.
I love the bar stools that I ordered…
I love the bar stools that I ordered they are beautiful and well made. But the basket I ordered is poor quality the with paint on the bottom of the basket is flaking off all over and I have barely touched it. Im not impressed for such and expensive basket.
I have had very good help online (with…
I have had very good help online (with Chats) and in person phone calls.
thanks!!
Salesperson was helpful but information…
Salesperson was helpful but information gathered was disappointing. Turnaround time on custom orders is too long!
Amazing website!
The online photos and overall shopping experience is a amazing. Love the stylish furniture.
Excellent customer service
Excellent customer service. Have not received the ordered item yet, so can't comment on that at this time.
Rove Concept is great to navigate…
Rove Concept is great to navigate through. I didn't need any help using their site (good interface) and am so excited to get their products! I have several friends who have their furniture and accessories, which was what tipped me over to get my own as well.
Easy to reorder something I previously…
Easy to reorder something I previously ordered.
Helpful and honest
Helpful and honest. I missed the coupon and it was applied for me. It saved me $500 that I wasn't expecting. Thank You.
So I mulled over getting the 'Hunter'…
So I mulled over getting the 'Hunter' bed and nightstands for a year but finally pulled the trigger and I couldn't be happier with the decision!!! It's as good as advertised! It was a very quick turnaround time from order to delivery, and it was extremely easy to put together and looks really amazing! Also, I have to mention that I had to deal with the customer service people and they couldn't be more helpful and accommodating...I will definitely be getting more furniture from Rove...Really stoked!!
I am in love with Rove Concepts…
I am in love with Rove Concepts furniture. I ordered four bar stools with total ease and am going to be ordering a coffee table shortly. Beautiful website for beautiful furniture.
EXCELLENT product and service
The product is great (I bought 4 Wishbone chairs in ASHE wood)- and the delivery guys were gentlemen.
No complaints! Would order from Rove again.
Haven't recieved the products yet.
The chat window popped up way too much. Would be nice if there was an easy path to common FAQ. Overall good experience. Fingers crossed the products surpass my expectations!
Extremely positive online experience
I have no received my purchase yet, but the online experience has extremely positive -- very easy to shop and automatically create an account during the ordering.
Well made
Well made, very confortable chairs. I ordered the walnut stain legs and the color is more natural in person than in the picture. It looks more like real walnut. My only complaint is that the color of the legs of the armchairs is slightly darker than the side chairs and I see the difference everyday.
