Real stories from real customers

We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.

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Rove Concepts has gorgeous furniture

Rove Concepts has gorgeous furniture, and the customer service was very helpful. I highly recommend Rove Concepts!
7 years 3 months

shopping experience such a breeze

shopping experience such a breeze, the service is super efficient and the product quality is super, the only thing I would love to see in the future for RC is to expend the product line and options.
7 years 3 months

They thought of everything!

Great website. Good pictures to really see the product. Easy to find dimensions. Chat was great. Easy to find shipping and return policies. Easy check-out.
7 years 3 months

Executive Armchair

Executive Armchair We ordered 4 chairs from Rove Concepts. They are elegant and comfy. The customer service is great. They are very proactive and provide best solution for us. We definitely do business with them again.
7 years 3 months

Customer pickup

We were pleased to be able to pick up our bed frame in Richmond. We called to ask for clarification and got through to a person without problem. Can't wait to set up our new bed!
7 years 3 months

Review

Review Excellent customer service
7 years 3 months

So happy with my new sectional!

I was very hesitant purchasing something as large as a sectional/sofa online. Rove truly exceeded my expectations. From my first discussion with the the representative to receiving the swatch in the mail, the entire process was seamless and professional. After a ton of research, I ended up purchasing the Barbro Sectional in cobalt blue. It arrived in ten(!) days, in perfect condition. The quality is exceptional and it looks very luxurious and expensive, just as good as it does online, if not better. I keep getting compliments! Without hesitation, I recommend and would purchase more furniture from Rove Concepts.
7 years 3 months

Easy Ordering

Clear information on website. Helpful assistant on phone. Easy efficient ordering.
7 years 3 months

Amazing furniture!

One of the pieces got lost in transit, but the costumer service and the follow up was excellent!!!! This is why I didn’t give 5 stars. I have ordered twice already from this company. The furniture is beautiful, the quality is top notch!
7 years 3 months

I did chat with rep on a question I had…

I did chat with rep on a question I had regarding business discount and she promptly provided me with details...good service. Will wait for my couch to arrive before product review...
7 years 3 months

Super easy

Super easy. Shopped here before and happy with the quality for the price.
7 years 3 months

Almost 5 star

Everything went smoothly until the bed arrived with some minor issues with hardware, which was simply resolved over a few days...
7 years 3 months

Easy Checkout Process

The checkout process was easy and stress free. I am so excited to get the Asher Bed a week from now!
7 years 3 months

Customer service was very helpful

Customer service was very helpful. They made shopping so easy. I will definitely shop at Rove Concepts again!
7 years 3 months

Simple online ordering process and our…

Simple online ordering process and our order arrived in just a few days. Easy peasy!
7 years 3 months

Love that we could order a swatch to…

Love that we could order a swatch to test the shade of wood before purchasing. We ordered the Norman stools and love them. We get tons of compliments. The delivery was super easy and the stools came individually packaged with no assembly needed.
7 years 3 months

Excellent experience from start to…

Excellent experience from start to finish and beautiful bed frame! Very pleased!
7 years 3 months

Great customer service!

Great customer service!
7 years 3 months

Easy

Easy, courteous service
7 years 3 months

Excellent product

Excellent product. Great price. I've bought a few items and have been happy with the product.
7 years 3 months

Great sofa and delivery men had quite a…

Great sofa and delivery men had quite a job getting the sofa in to my house but they managed it with much persistence. Great service and love the sofa. It looks great and is very spacious and comfortable.
7 years 3 months

Rove Concepts delivers exceptionally…

Rove Concepts delivers exceptionally high-quality reproductions. I have purchased an Eames lounge chair, Carrara marble tulip table, and a Harper bed. Each piece has met or exceeded my expectations. If you are ordering for the first time and are leery about the quality, don't be.
7 years 3 months

Great coffee table but poor assembling instructions

Great coffee table: design, quality and material. Would not put 5 stars because the assembling instructions are not good and it takes for ever to assemble.
7 years 3 months

We ordered a beautiful dining room…

We ordered a beautiful dining room table from Rove Concepts. The craftsmanship and quality of the table exceeded our expectations. Communication with Rove Concepts was clear and helpful. Table was delivered on time, when they said it would. I would recommend Rove Concepts to anyone looking for quality and stylish furniture. My wife, wanting to save some money, ordered chairs from Wayfair.com. I regret not ordering the chairs from Rove.
7 years 3 months