Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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Love my arm chair purchase
Love my arm chair purchase. The blue is a rich accent color for my living room. The width of the chair is perfect if you want to tuck up your feet under you. Oh and the velvet is incredibly soft!
I chatted several times with the…
I chatted several times with the representatives and all of them answered my questions in details. Hopefully, I will love the sofa I just bought
The costumer service was great
The costumer service was great . I was the annoying customer calling with a million questions and they were very professional in answering and helping me decide on the sofa I ordered.
Chair is beautiful
Chair is beautiful, fabric is soft and great quality and color - very pleased all around!
Quick and efficient support
Quick and efficient support, fast delivery of samples provided confidence in ordering furniture online.
Navigating the website is very easy
Navigating the website is very easy. The only issue I have had with Rove is the delivery. The company that did the delivery of my dining room did called earlier than expected, delivered the furniture a day before the expected day so they had to come back again. At the end everything worked out but it was stressful.
Fantastic service and product
Fantastic service and product! We love our tv stand. Sleek and modern design!
Excellent quality furniture
Excellent quality furniture at a fraction of the designer prices! I cannot recommend rove concept enough. I have two chairs and a table. Delivery is easy!
Great Quality, Flexible Delivery, but Missing Parts
Furniture wood quality was amazing, delivery team was super flexible. Bed arrived with missing parts, working with support now to get this resolved. Will update review once that's complete.
Started with a bit of disappointment as …
Started with a bit of disappointment as our modular sofa arrived with a wrong corner piece but the issue was sorted out very promptly in a very professional manner. We are very happy overall.
Great customer service
Great customer service, easy to get answers and fabric samples arrived very quickly! My only problem with Rove is the lead time for their custom pieces, waiting 4-5 months for furniture is definitely on the long side.
The return policy is not friendly for …
The return policy is not friendly for online buyers. There's not show room to see the real product so buys need take some risks when making orders.
Love their furniture- can't wait to …
Love their furniture- can't wait to receive my order!
Excellent build quality on all their …
Excellent build quality on all their products. Great showroom.
Great customer service
I had a few very important questions and the online chat girl responded very quickly and respectful.
Very helpful.
Chair PK- 31 bought 2
Very stunning design! Not overpowering in scale. Side profile is good look. I bought 2, 1sits very flat &the second feels like no padding and is hard. The look is identical but not the feel of the seat. I will either put new padding in both or see if a pad slipped under will improve the comfort.I have sat in these 20 years ago & that comfort is what was expected. The look is great so am willing to tinker to make them comfort right. The issue is not very heavy people trying them -a range from 110# to 150#.
Wonky
I had a very hard time getting the actual facing sectional I wanted. I emptied my cart more than 3 times to start over. Navigation not good!