Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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Classic MCM design, excellent price for what you get.
I absolutely love the walnut top saarinen tulip dining table with the executive saarinen chairs in walnut legs. The walnut top is quality walnut and the tulip table is very sturdy. The combo of both dining chairs and table works perfect in my mid century home. There was a little dent in the wood top when it arrived and Rove concepts reimbursed me fairly and timely for the damage. The reason i am giving it only four stars instead is that the cashmere wool in aquamarine tends to get fuzzy and it piles up. it's not noticeable from afar but noticable from close up and from the touch of the material. I guess i can use one of those fuzz removers all over the chairs but that would be a day project. Also, I never realized that the chairs and dining room set is much lower in height than i anticipated. Not a deal breaker but should be noted.
7 years 7 months
Great sofa!
Straightforward ordering, professional delivery service, and excellent quality sofa.
7 years 7 months
Great value
Very good quality products, great design too and affordable, what more to ask for?
7 years 7 months
Service on website was great; shipping could be improved
Service was great! Quick responses via the website.
I wish delivery was made a bit easier: that scheduling was more flexible and more affordable. Or that assembly was included by default.
I would prefer if the item cost slightly more (to include the cost of shipping and assembly) as opposed to providing a $250 and $350 shipping option at checkout.
7 years 7 months
great experience!
quality articles and great service
7 years 7 months
Beautiful product
Beautiful product, easy check out
7 years 7 months
Quick and clear responses to our …
Quick and clear responses to our questions
7 years 7 months
Excellent Service Provided
I called customer care and they were able to answer all my questions. I also spoke with Alexandra via live chat and she was able To look up my order number and provide a prompt response. Great service.
7 years 7 months
Chairs
Happy with chairs. Nice quality and easy to assemble. Shipping cost seemed high relative to my purchase, but overall I am happy.
7 years 7 months
The table is beautiful and I loved it
The table is beautiful and I loved it. The only negative thing is the assembly. It is very difficult as the table is too heavy. You will need one or two strong person to make it.
7 years 7 months
Great customer service!
Great customer service!
7 years 7 months
We have purchased a few pieces from …
We have purchased a few pieces from Rove Concepts and have been very pleased with the quality and design.
7 years 7 months
Quality Materials and good consumer …
Quality Materials and good consumer service
7 years 7 months
best website and experience!!!!
best website and experience!!!!
7 years 7 months
it was so great seamless UX experience
it was so great seamless UX experience
7 years 7 months
Sales team are friendly
Sales team are friendly, quick and made my order seamless. Will definitely buy more.
7 years 7 months
Easy shopping experience
Easy shopping experience. The online chat helped answer my questions.
7 years 7 months
The website is a tad clunky to navigate …
The website is a tad clunky to navigate but overall it was a good shopping experience.
7 years 7 months
The end shipping company wasn't very …
The end shipping company wasn't very organized and missed multiple delivery times/dates. It took an extra week and a half to finally get them to deliver.
7 years 7 months
Very helpful staff and timely responses …
Very helpful staff and timely responses with any questions.
7 years 7 months
Althought I have only lived with some …
Althought I have only lived with some of the furniture for a short time, it has proven stylish, functional and high quality. Dueniture came very well packaged, no damage to items. There are good aasembly resources available, though they should be more readily accessible. Customer service has been prompt, courteous and helpful. I have been really impressed that perspnnel respond quickly and seek solutions. Rove clearly wants to build a business not just make a quick sale. Good to see.
7 years 7 months
Just like the picture
Just like the picture! I ordered my dining table beginning of the year and it arrive just within time frame expected and looks just like the picture.
Thank you!
7 years 7 months
Rove Concepts is very responsive and …
Rove Concepts is very responsive and friendly. However, I chose White Glove Service and then got an email that says it is being shipped. But I haven't chosen a date with them. Either there is a problem with how they do the shipping or the email saying it is shipped is very unclear. I'm not even home and now who knows if it's been left on my porch.
7 years 7 months
great design
great design, slow website, confusing shipping fee
7 years 7 months