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Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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My experiences was Rove Concepts has …
My experiences was Rove Concepts has been exceptionally positive. Stylish, reasonably priced goods (tulip table and matching side chairs); pecial delivery days to match my schedule; replaced damaged top promptly, again, with coordinated delivery times. I'm very impressed. Amy could not have been nicer and more cheerful on email to help.
Kudos to Rove Concepts!
My only complaint is that my Christmas …
My only complaint is that my Christmas gift to my daughter will not arrived in time when I ordered it with plenty of time. Otherwise, your representative was courteous and informative
Very happy with my Tulip pedestal …
Very happy with my Tulip pedestal chairs. Very high quality. Hard to imagine how they could sell these for $188 delivered when the authentic product costs $1400. Ordering was easy and delivery was quicker than I expected.
Above and Beyond customer service!
My interior designer told me about Rove Concepts I had never heard of them before! I was so delighted to find the cutest foot stool! I had never seen a crochet stool before! Rove Concepts does not only have the most unique items but they also have the best customer service! I had several questions while trying to place my order and the instant chat option was extremely helpful! I used it twice for one order. I am so glad that they were so readily available as otherwise I would have been more hesitant to place my order. They make you feel comfortable and I can't wait to receive my crochet ivory foot stool in the mail! Thank you!
After taking my ordering and charging …
After taking my ordering and charging my credit card, they realized the product was only in the US and not available in Vancouver. And no ETA on when it would be available again.
The girl I dealt with was very kind, but the whole experience was frustrating.
I enjoyed my experience with Rove …
I enjoyed my experience with Rove concept. The shipping was overly expensive, but the products look great.
Fine but not impresive
The lamp looks fine but the some part of power cord is kind of being twisted to much. The price is also a little too high.
Answered all my questions but reserving …
Answered all my questions but reserving the 5th star when I actually receive my womb chair and ottoman.
Just what I was looking for!
I am moving to a new home soon and have been looking for well built, stylish mid century modern furniture. While several name brand stores carry beautiful pieces, not all are made with the attention to detail that I found on Rove. I am so glad that I found Rove before I made my purchase elsewhere!
Good so far
Great customer service thus far! I sure do hope that my purchase arrives sooner than the expected delivery date of 20 weeks!
Reasonable selection and prices
Reasonable selection and prices. Have to wait two weeks to pick up at the warehouse, though.
So far so good
So far so good. I have not yet received the item yet but the check out was fantastic. I had previous problems on another purchase in terms of delays in shipping but customer service was very understanding.
overall good experience
overall good experience. There was one issue that delayed my ordering but I got a response to my email quickly so I was pleased
