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Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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Have not yet received items to fully …
Have not yet received items to fully review. Website ordering easy.
I have shopped Rove Concepts before and …
I have shopped Rove Concepts before and have always had a great experience. I love the sleek, contemporary design of their furniture and,
considering the high quality, the pricing is truly exceptional and affordable.
Just custom ordered the "Hugo" …
Just custom ordered the "Hugo" Sectional so I cannot comment on the quality of the product as of yet. Customer service however has been great so far... very prompt in their replies to my inquiries (of which I had many) ... love the "live chat" option on their website... they replied within seconds! I had also ordered fabric swatches on 2 separate occasions & both times received them within 4 - 5 days! My only negative would be the very long (20 week) delivery time for custom orders. Hopefully it will be worth the wait...
Site was easy to use
Site was easy to use. Was able to navigate without any problems. All information about products Was easy to find.
Good site but shipping times for some …
Good site but shipping times for some items too long. Black Friday offer was pretty good.
Outstanding.
Well curated collections. Excellent service. Strong integrity and accountability. Hope they stick around for a long time to come.
Awesome!
Love my new TV stand and was able to pick up my item within a day of ordering! Talk about fast service :)
Online navigation
Helped me navigate the online checkout.
Walked me through online order step by step when a promo code wasn’t working and helped me locate the option for pick up at warehouse
Thanks for the great customer service!
I love your products
I love your products. I had been looking for dining chairs for a long time. I got the style and price that I wanted at an amazing price. Thank you!
Great experience!!
Website is very easy to navigate and the “chat” option is very helpful. I️ had a great experience and will shop from Rove concepts again.
Found exactly what I was looking for at …
Found exactly what I was looking for at a reasonable price and no other product on the market has the same quality product for this value. I feel quite confident based on other reviews that this will last me a lifetime and remain a high quality piece of furniture.
The website is amazing
The website is amazing. Love the layout and presentstion. I had also chatted with a sales rep and the person was very informative and helpful. I will definitely keep this store in mind when it comes to furniture shopping.
High quality product and great delivery …
High quality product and great delivery team.
Great experience on shopping online
Great experience on shopping online. The chat was amazing, fast and got me the right answers that I needed.
Selections were what I was looking for
Selections were what I was looking for.
The one selection I did order was no longer available and the Customer Service Representative immediately let me know of the situation. I received a refund.
I did receive the entry organizer yesterday from the designated shipper but did send it back. The box had been broken open at one end and in at the side so I am sending it back for a replacement. The CEVA drivers were very respectful and arrived right on time.
Excellent Product & Customer Service.
I have several pieces of furniture and home accessories from Rove Concepts and love the quality of their products. Most recently, I ordered a sectional sofa online. I was very hesitant about ordering something I have never seen in person, but Amy was so helpful over live chat. She was extremely knowledgeable about the product and fabrics. I would absolutely recommend purchasing from Rove Concepts!
