Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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Rove shopping review
Swatches arrived in less than 48hrs of sending the request. The online shopping experience was pain free. I am excited for the sofa and will be very happy if the sofa is of the same high quality of the services provided to date.
7 years 5 months
New Dinnerware
Very seamless purchasing experience!
7 years 5 months
I experienced some confusion while …
I experienced some confusion while trying to order some chairs. The representative I spoke with at Customer service was patient, polite, knowledgeable, quick and efficient in getting me sorted and my order processed. My chairs will not arrive for some weeks but I trust the same service will continue for the ultimate delivery.
7 years 5 months
Shopping on Rove was easy and efficient
Shopping on Rove was easy and efficient. I was shopping on another site when I saw an advertisement for Rove. The site had the table i was looking for at a competitive price. I did not have to use any customer service but i was offered the ability to use the chat feature as soon as I visited the site. I look forward to ordering more from Rove.
7 years 5 months
Nice furniture
Nice furniture, reasonable prices and easy check-out. Shipping is a bit pricey.
7 years 5 months
Tulip Table
Well-packaged, high quality items. We love our new tulip table!
7 years 5 months
right on - price is right
It is what I expected.
7 years 5 months
Second time purchasing from Rove
Second time purchasing from Rove, we love this shop!
Excellent quality & fantastic service.
7 years 5 months
All around excellence!
I loved the womb chair - the quality was excellent. I feel that great care was taken in its manufacture and in its delivery. Even the box that it came in was well crafted and designed! The customer service was prompt, professional and upbeat.
7 years 5 months
Excelent products
Very unique and stylish pieces of furniture- very happy wirh out new planters
7 years 5 months
Seamless transaction
Seamless transaction. Website well layed out.
7 years 6 months
Great
Great website, can’t wait to see the product
7 years 6 months
Really nice stuff
Really nice stuff. Excited to see what the final product will be like because it's a bit scary buying online without seeing items in person. Shipping was pretty pricey.
7 years 6 months
I love the products
I love the products, the designs and finishing, the online shopping was not friendly and took me more than 40 min to shop a single chair.
7 years 6 months
Quality items, well made, great fabrics
The furniture is very current, the fabrics are very high quality and information on the site is very clear and relevant. I’ve shopped a few times and will return.
7 years 6 months
Received the wrong swatches
Received the wrong swatches, potentially jeopardizing the purchase.
I personally find the timeline of the shipment excessively long.
I reserve final judgement upon viewing, inspecting and trying the item.
7 years 6 months
Really excited to see our new furniture!
Really excited to see our new furniture!
7 years 6 months
Just placed the order online
I just placed the order online. Don’t know about the delivery.
7 years 6 months
Excellent customer service
Excellent customer service. Can't wait to receive the pieces I ordered!
7 years 6 months
Returning Client
I have been a client with Rove concepts several times and they have delivered flawlessly. The product quality is amazing! One of my products before arrived broken but they sent me a new one quickly. I just purchased another product and cannot wait to receive it.
7 years 6 months
Very easy to navigate and purchase
Very easy to navigate and purchase
7 years 6 months
Error free
Error free! Easy to navigate, easy to select options, very clear checkout process
7 years 6 months
great experience
great experience, can't wait to receive my order!
7 years 6 months
Incredible customer service
Customer service was excellent. Love ordering from Rove!
7 years 6 months