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Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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I'm a Rove believer.
Ordering online was quick and easy. Pricing was terrific, delivery was as promised, furniture was as expected. Experience couldn't have gone any better.
Friendly staff. Easy ordering process.
I happen to live in Vancouver so I dropped by the showroom to take a look at a few items that interest me. Was greeted by the friendly, knowledgeable staff who answered all my questions. Placed my order later on the website. A breeze to use.
Placed the order by phone and had good …
Placed the order by phone and had good interaction with helpful, efficient salesperson.
Very quick
Very quick, easy, and painless process. Their customer service was great as well, helped me correct a mistake I made on my order with no consequence.
Great website
Great website, easy to navigate, shopping and adding to cart is easy. Could use more photographs of items in staged spaces. Discount codes couldn't be switched once they were input.
Good Experience
Your customer service was wonderful. I purchased a table from another company before ordering from Rove. That other table came in damaged. I had ordered from your company, received several emails in communication regarding the order, and had it shipped to my house, all before the other company had even acknowledged my damaged shipping return.
The level of communication was high and prompt. Your website is easy to navigate and is very informational so customers can make the best decision possible.
And the Marcus dining table I ordered is beautiful and I am very happy with it.
The shipping company that Rove used to deliver the table to my house was also very good to deal with both in person and on the phone.
I am very pleased with my experience and I do recommend this company to others.
We couldn't be happier with our couch …
We couldn't be happier with our couch from Rove Concepts. Just wonderful!
Extremely pleased with our first Rove …
Extremely pleased with our first Rove Concepts experience! After much research ordered the 36" Tulip Table Calacatta Gold. It arrived very well protected in 2 pieces and was an easy assembly. It now sits beautifully in our breakfast nook. Combined with our DSW white plastic chairs with wooden base, we have an inviting functional space that is clean mod style!
Ease of ordering was wonderful
Ease of ordering was wonderful. I have not received my items yet, but as of now I would recommend this company.
Excellent shopping experience
Excellent shopping experience. Appears to be great quality for the price.
Love the chairs
Love the chairs . Would recommend those chairs to anyone . Transportation was slow and vitran did not show up
At appoitment . It took
Second appointment . I loss one day of work ,
The quick feedback of the online chat …
The quick feedback of the online chat option on the Rove Concept website was very helpful and informative.
Shopping is easy online
Shopping is easy online - this is our second purchase. Loved a previous experience purchasing a womb chair. Looking forward to getting these dining chairs soon with same quality and convenience. Just wish I could have gotten free shipping as it ended up a significant percent of the purchase overall.
Love this company!
The website is very well laid out making it easy to browse between products. Purchasing was also easy and the breakdown of cost was clear. We are excited to receive our first Rove Concepts pieces.
So far I have purchased a tulip chair
So far I have purchased a tulip chair, tulip side table and womb chair from Rove concepts. All three items are quality replicas. While there are subtle differences between the authentic items and the Rove replica items, the items for Rove are more kid friendly when you consider the price of the originals. I will continue to make purchases from Rove concepts anytime price or children are factors. Very quick delivery and good quality to price ratio.
Great customer experience!
Great customer experience! From order to deliver, everything exceeded my expectations!
excellent service
excellent service. the website can be improved as it is a little deceiving on specials. It suggests specials are of all colours & fabrics but this is not the case.
Great shopping experience
Great shopping experience - beautiful product selection and best prices!
Sofa
I had problems ordering using my iPad as it was a bit finicky. However I am very happy with the process otherwise and am looking forward to seeing the sofa.
