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Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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Disappointed that I paid more that what …
Disappointed that I paid more that what I was originally quoted. I am excited about my purchase with Rove Concepts for a custom Milo Sectional Couch however I was disappointed that the quote I was given and what I paid was different. I was told that my original quote was good until today, August 14, 2017 but I ended up paying $58.00 more for some reason the representative could not explain.
Everything was delivered without any …
Everything was delivered without any damage and was exactly as expected.
First-time shipper, will return.
Loved it. Easy to do. Like that you may call and ask questions or live chat, I did both before my first order.
Good shopping environment & friendly
Good shopping environment & friendly , Efficiency service
Pretty seamless on line shopping …
Pretty seamless on line shopping experience...very stringent with sale dates /prices but they occur often so one can wait and expect to see better deals simply by exercising a little patience.
Awesome website with very cool …
Awesome website with very cool products. Looking forward to receiving our first order soon!
I cannot get enough of Rove Concepts
I cannot get enough of Rove Concepts! The selection, service, quality, and style are unparalleled. Fan for life!
The Joren media unit looks great in our …
The Joren media unit looks great in our new place. Excellent quality for the price. Easy to assemble. Ready in a few days and easily picked up at the warehouse to avoid shipping charges.
Rove has been awesome
Rove has been awesome. The furniture is great and the customer service is even better.
I have many Rove pieces in my home and …
I have many Rove pieces in my home and love them all. Great quality and craftsmanship and beautiful fluid design. I get compliments on all the pieces I have, esp my dining room set. We love having people over to eat and are happy to tell everyone that the pieces are from an environmentally conscious company. Thank you!
Customer service took the time to …
Customer service took the time to explain every aspect of the item, answered all my questions diligently.
The salesperson was efficient helpful …
The salesperson was efficient helpful well prepared great shopping experience
I called on a Tuesday and requested …
I called on a Tuesday and requested information and was told I would receive an email that afternoon but did not receive it. I called the next morning and was helped by Ellie and she did an excellent job handling my order.
I look forward to doing business with Rove Concepts in the future.
Great service, good price, well made, will purchase again.
We received great customer service in store and the chairs were available to pick up in a week's time. The chairs are well made and sturdy, will purchase at Rove Concepts again.
Great first experience
Great first experience so far! I needed extra time to order a product swatch and the customer service agent held my order with the 15% discount (which would have expired otherwise). Very helpful and accommodating. I can't wait to receive my chairs!
It is frustrating that when I ordered 4 …
It is frustrating that when I ordered 4 chairs only four were on sale, but you had two in stock at regular price. Why weren't they all on sale?
