Real stories from real customers

We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.

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Excited

Just ordered a couple more items - I am so glad I found Rove Concepts. They have everything I need (want) for my new home.
7 years 11 months

Everything look nice.

Everything look nice.
7 years 11 months

Site was very informative on the …

Site was very informative on the products and easy to navigate! Good selection and prices.
7 years 11 months

great products

Many sights have the what look like the same items sometimes for less, but I think Rove has quality products. You get what you pay for.
7 years 11 months

We have ordered a tulip table and skin …

We have ordered a tulip table and skin chairs from Rove Concepts. They came in earlier than we anticipated and our home was not ready to receive the furniture. We also didn't realize that the shipping we had was curb-side instead of white glove. Their customer service is great. They were able to hold the items for us a few weeks until we were ready and they switched the shipping to white glove for us. We love the quality of their furniture and would be happy to shop from them in the future.
7 years 11 months

Easy shopping experience

Easy shopping experience. Good layout
7 years 11 months

Ease of ordering

Ease of ordering. Looking forward to seeing the product.
7 years 11 months

Love the design

Love the design. I just place order & everything went smoothly. I had used the Chat, & sent questions to design team for advice on Rug style & size. They responded very quickly, & gave great advice.
7 years 11 months

Purchased two Barcelona chairs on sale

Purchased two Barcelona chairs on sale. They arrived quicker than expected and were well packaged. I've never handled originals, but the leather on these feels very nice and the base is quite sturdy. All in all I would purchase from Rove again.
7 years 11 months

Real time chat capability is very …

Real time chat capability is very helpful
7 years 12 months

Very happy with the product and …

Very happy with the product and service. I live in Prince George, B.C. and I'm used to waiting weeks or months for products but the Hunter bed and nightstand I purchased 2 days ago arrived yesterday and I'm already sleeping on it! Incredibly well packed and protected. Very well made, somebody was thinking when they designed and manufactured it.
7 years 12 months

Excellent customer service

Great service and wide variety of home decor! I would recommend this site to anyone.
7 years 12 months

Easy ordering and nice selection

Easy ordering and nice selection
7 years 12 months

Great product

Great product, reliable shipping. Products came well packed in shipping box.
7 years 12 months

Very user friendly

Very user friendly. Online support was helpful and advised of an upcoming sale that I took advantage of and saved $600.00. Will definitely use Rove again.
7 years 12 months

Amazing Quality and Design!!

Amazing Quality and Design!!! Plus a Fantastic customer service make Rove Concepts the best online furniture store ever. I've been buying from them in the past 3 years and I'll buy in the future.
7 years 12 months

Very easy to use web site

Very easy to use web site with lots is choices. Great variety of products. Easy and speedy check out.
7 years 12 months

Purchase a dining table from the Rove …

Purchase a dining table from the Rove showroom in Fairview. Very friendly staff to answer questions but no pressure sales. Orders can be done on line if you want to think about a piece when you are in your home. Delivery was exceptional, probably the best I have seen.
7 years 12 months

We received a damaged Truman Coffee …

We received a damaged Truman Coffee Table and when I requested a refund I was told that it would be considered a buyers remorse and that I will be required to pay for the shipping of the item in original form. Additionally I came to find the same coffee table at a lower price advertised on the site a week after my order and they refused to price match their own lower price.
7 years 12 months

We received a damaged Truman Coffee …

We received a damaged Truman Coffee Table and when I requested a refund I was told that it would be considered a buyers remorse and that I will be required to pay for the shipping of the item in original form. Additionally I came to find the same coffee table at a lower price advertised on the site a week after my order and they refused to price match their own lower price.
7 years 12 months

Good service

Good service! We can't wait for our furniture.
7 years 12 months

Great experience with Rove

Great experience with Rove! Very easy ordering process. Great products. Great customer service.
7 years 12 months

Experience was seamless

Experience was seamless. I would definitely recommend Rove Concepts.
7 years 12 months

The shopping and checkout as easy.

The shopping and checkout as easy.
7 years 12 months