Real stories from real customers

We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.

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Ordering from Rove Concepts was simple …

Ordering from Rove Concepts was simple and seamless.
8 years 2 months

Great customer service and online …

Great customer service and online support. They answered ALL my questions, changed my order, and all this super efficiently. Thanks.
8 years 2 months

easy to talk with customer service rep …

easy to talk with customer service rep on the chat window great design, good price
8 years 2 months

Excellent experience

Excellent experience
8 years 2 months

The shopping experience was very easy

The shopping experience was very easy. I had a question regarding shipping so I called customer service which they answered promptly and with detailed explanation. I would certainly shop here again.
8 years 2 months

Love talking to a real human

Love talking to a real human. She was very nice. Very helpful. Very polite. Picked up the phone fast. Website easy to go through. Simple, clean, easy. Really a great experience..... and I'm a tough customer on this stuff. Quick to complain! Well done Rove. I liked this shopping experience. Gave me time to answer this.
8 years 2 months

Customer service was very knowledgeable …

Customer service was very knowledgeable and quick to answer all my questions. Much thanks!
8 years 2 months

I am disappointed to hear that I have …

I am disappointed to hear that I have to wait for my order for two and a half month. I was expecting that I could buy what I wanted when I visited your showroom.
8 years 2 months

quick and easy and always a pleasure to …

quick and easy and always a pleasure to buy from!
8 years 2 months

The shipping interface provide less …

The shipping interface provide less information, hard to understand what is the status now. Otherwise everything is fine.
8 years 2 months

Really enjoy shopping at Rove!

Really enjoy shopping at Rove!
8 years 2 months

great stuff

This is my 4th order in just a few months. I love everything on this website!
8 years 2 months

High quality, high design

The furniture pieces are spare and modern. Great pricing and very well made.
8 years 2 months

Great customer service

The customer service was very helpful when I needed to make changes to my order. The communication was quick and made it very easy for me. Very happy with my purchase.
8 years 2 months

Great chairs and awesome value

Great chairs and awesome value! Delivery was fast!
8 years 2 months

Beautiful but scratches easily

This is a beautiful, solid table. However the surface scratches easily and when I tried to get rid of the scratches, first with a damp cloth, then with soap and finally with Windex, it took off the shiny surface. So now my table has a noticeable non-shiny smudgy area. If you read a lot of the details for this product, they advise keeping it covered; but this should not be necessary for a table of this quality. Any surface will scratch but this seems extra vulnerable and trying to remove the scratches makes it worse.
8 years 2 months

Much better quality than I expected

I thought I would take a chance and by their version of the wishbone chair and was pleasantly surprised by the quality. I work for a company who sells the original so I have first hand experience with it and to say this is a very good copy does not do it justice. I feel if you put them side by side you would be hard-pressed to know which was real. I love my new chairs. We did have one damaged in transit but Elly help me resolve the issue and send a replacement. I who hearty recommend Robe Concepts for those who want quality reproductions of mid century classics. Don't debate just buy it you won't be disappointed.
8 years 2 months

Still haven't received my table

Still haven't received my table. Was promised online quick delivery and paid for White Glove Took Rive Concepts owner a week to find someone to deliver my table to me from their regional base in Albuquerque. Not too happy. The Pilot end of the delivery had been excellent. Good communication.
8 years 2 months

Love your stuff

Love your stuff - thanks
8 years 2 months

wouldn't shop with again

Very accommodating when placing the order. It was odd, when I ordered the item, it said feast for despatch, when I applied the discount, it says it would come from another warehouse requiring an additional 5-10 days (or similar). Items arrived in expected timeframe, definitely didn't appear to be new new! The packing wasn't as clean as you would expect. My guess is it was a returned item that they ship out to the extra discount orders. The frame of the table didn't fix flush to the top, there was a bow in the frame. It was also too big for my space. I paid $89 shipping to my condo door, I knew I was responsible for shipping if a return was required. And it was, naively I thought it would cost the same. Ah no, it's $163 to use same courier for same items. Obviously Rove has a great rate with FedEx. I asked Rove if they could assist with return shipping at their rate, at my expense. The answer was no, and I was reminded of the buyers remorse policy. Try Article, Structube or Wayfair, they're way more willing to help for any requirement.
8 years 2 months

Great experience!

Easy checkout. Really great items!
8 years 2 months

We ordered the Sophia and we love it

We ordered the Sophia and we love it! Such a beautiful sectional! Great quality and easy to assemble. The delivery company ended up delivering a week later then originally intended but I don't think it was their issue. They accommodated by delivering earlier in the morning so i didn't have to take another morning off work. I would definitely order from Rove again!
8 years 2 months

Womb Chair Order

The swatches I ordered for a Womb Chair arrived faster than expected. The site was easy to navigate and the ordering process was simple. I look forward to receiving my womb chair soon!
8 years 2 months

beautiful furniture

beautiful furniture, easy website to navigate. Ordering was painless!
8 years 2 months