Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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Bought six DSW chairs and I am very …
Bought six DSW chairs and I am very happy with them. Super fast shipping and they look great for a good price! I ordered similar chairs on Wayfair and had to send them back but not these.
happy to find what we think will be the …
happy to find what we think will be the perfect table for our kitchen area- great piece! customer service chat was polite and helpful.
Awesome and easy online modern furniture company!
Easy online shopping with Canadian prices! The delivery and care of packaging was great.
I would purchase from Rove again and will tell many people about this company! We love our Sophia sectional
Quick response to voice mail and email
Quick response to voice mail and email. Both times we ordered, this year and last, limited quantity of it at sale price. Every else great.
5 Stars
Great quality pieces, fast shipment and overall great experience! Thank you!
Rove prices seem quite good and we …
Rove prices seem quite good and we liked the furniture when it arrived. But the process of getting it here was difficult. Delivery window on day of delivery was 9a.m. to 1 p.m. and they didn't arrive until after 3. Had to call the shipper multiple times to arrange delivery and the wait time on every call was long. The chairs we ordered were very light and UPS shipment should have been possible. For sure, it would have been a more pleasant experience.
Nice piece of furniture but different than pictures
Nice piece of furniture, but different than pictured. And delivery was atrocious.
We had a great experience with getting …
We had a great experience with getting swatches. We love the chair we picked out it fits perfectly in the spot. The color of the fabric is spot on. Delivery and timing were also great. Thank You for giving me a chair for my reading nook
Very good website
Very good website. Like the European modern furniture at somewhat reasonable prices.
DAR Molder Plastic Armchairs
Good and quick service. Easy website to navigate and fast delivery! Chairs look awesome...placing another order soon.
Very pleasant and straightforward first …
Very pleasant and straightforward first shopping experience with Rove. Glad they are our neighbors! We will be back !
Some thoughts on my first shopping experience (so far so good)
Please note this is conditional as I haven't received the final product but so far I have been extremely impressed with the responsiveness, quick turnaround of swatches so I could make my choice and flexibility around delivery to meet my schedule. The service was good enough that I felt a lot better about doing the spend online with a new service. Fingers crossed that the rest of the experience is as smooth.
So far, so good. I haven't received the merchandise yet.
I haven't received the merchandise yet, but it looks great and was easy to order online. I love the web layout, photos, and videos.
First Rove Purchase
Positive experience. Knew what I wanted and website made it relatively easy to locate item. A little put off by the purchase-to-order completion time line. 12-14 weeks to delivery seems excessive. This lag time would tempt me to search elsewhere online if my needs were more urgent.
When our product arrived
When our product arrived, it looked great and was very comfortable. Our item took awhile to be shipped, but the website was very clear on setting up expectation for delivery dates. If you like a modern look for your home, Rove Concepts will not disappoint.
It was great
It was great. I just wish there was more transparency into when my table was going to arrive.
Smooth ordering experience and great …
Smooth ordering experience and great product!
I received my Sando Hugo Sectional …
I received my Sando Hugo Sectional yesterday and couldn't be happier! I was VERY nervous about ordering a sofa, sight unseen, comfort untested. But we wanted something comfy and easy to lounge in with the whole family and still look hip and modern. This is it! All the pillows are loose for rearranging as needed. So no attached back cushions. This may bother some but I love the flexibility and the un-stuffy look.
I chose a beautiful vintage blue/grey velvet upholstery, black legs and it looks fantastic. Comfort level - pretty firm with a bit of softness from the down feather stuffing around the core. I also choose expedited service, as once I decided I wanted my sofa NOW. So glad I did. Shipped quickly and arrived at the time slot indicated. I had a few questions with their customer service and that went well.
Only down side - holes for legs were not pre-drilled. Hubby had to do some work. :-)
Bought my first piece from Rove
Bought my first piece from Rove. Wow is this thing built well. Can I add that customer service has been a breath of fresh air -a sophistaicated outfit. Thank you for the experience.
Excellent customer service
Excellent customer service. Promptly sent out fabric samples. Quick response to email. Website was easy to use and made it fun to shop for products.