Great piece, good quality, good customer service

I had issues with completing my order on the website and they had fantastic support. I briefly chatted with them online before giving them a call and I immediately reached the same person I was chatting with. Impressive!

2nd time we purchased from Rove Concept. Great experience, and easy homepage to navigate in. Any questions is answered by qualified salespersons by phone.

I ordered two glass vases that were scheduled to arrive two Saturdays ago via FedEx. Shipping was $19! But the bigger problem is that for some reason the delivery needs a signature by someone over 21 years old. If it just required a signature, I could sign the door tag and FedEx would be able to leave it at my door. But because it needs a signature for someone over 21, there has to be someone physically present to sign for the package. No one can be home during delivery hours. I tried to ask FedEx to change the delivery and they wouldn't let me make any changes. I called Rove Concepts and they said they would figure out what changes they could make with FedEx. I got a call later that day and was told I could either go pick up the package myself at a FedEx office or pay an additional $14 to have the shipment rerouted to my office where someone could sign for it. So...my shipping options were: pay $19 only to have to pick up the package myself anyway a week later or pay $33 to have it shipped to an address where someone could sign for it. The combined total of the two items I ordered BEFORE shipping is $40. I just found the exact same items on Walmart and even with shipping it would have come cheaper and a week faster.

Best and easiest purchase

Love the customer service and help we've gotten at rove concepts!

I experienced great service and an issue that arose, was dealt with fairly and immediately. I would not hesitate to recommend this Company.

Rove Concepts has a stunning selection of mid-century furniture, and at an amazing price point. I found so many great pieces I havent been able to find anywhere else. The customer service was outstanding. Extremely helpful with anything and everything surrounding our transaction. No wait time to talk to a representative, and immediate email correspondence during the quote and order process. I am thrilled to have found this company.

Haven't received the furniture yet but everything from the site to ordering was first class. I had ordered swatches and they were received very quickly. There are a lot of alternatives out there but I found Rove Concepts to be a better comprehensive choice for me. The selection, price, site layout and service was the best in totality when compared to others. Now I hope the furniture quality lives up to the rest of the experience.

just order a chair, hope i love it

I received excellent customer service one on with with a representative who guided me through the entire process of selection, including fabric and delivery.