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Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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Incredible products and service
Incredible products and service. Great customer service and assistance, very fast shipping. No hiccups at all and the bed, sofa and lighting I ordered are top quality. Highly recommend.
TV stand
Aside the buying process which was hazardous on the website due to a non functioning link, the product is arrived in due time and with absolutely no problems.
A better leveling of the doors would be appreciated ( I had to do it myself) but i'm overall, very satisfied with the product.
Service was quick and effiecient and …
Service was quick and efficient and the quality of the furniture is good.
Very prompt answers to my questions
Very prompt answers to my questions. I am waiting for my first item from them to arrive and hope it goes as well as the communications did.
Site was easy to navigate
Site was easy to navigate. I loved the options that are available and am looking forward to receiving my sofa!
The counter chairs we received were …
The counter chairs we received were fantastic! We love the style and customer service was very helpful with some questions that arose for shipping.
Good quality furniture
Good quality furniture. We purchased an Eames chair over two years ago and still looks brand new.
Excellent value
Ordered reproduction eames office chairs from their commercial line of furniture products. Fantastic value for money and a really stylish addition to my space.
Products true to image and beautifully …
Products true to image and beautifully packaged. Definitely recommend.
The customer service was very helpful …
The customer service was very helpful and friendly. Can't wait to receive the chairs I ordered.
Excellent professional transaction
Excellent professional transaction. Rove's customer service had an extremely fast email response as well as being available on chat.
Thank you!
Prompt and professional -- great team
Prompt response, professional and friendly communications from everyone I emailed or spoke with. Very pleasant and efficient experience -- thank you!
Rove is a great find!
Ordering was easy, correcting/changing the order was easy. Delivery time was average, Delivery boys were very good and helpful.
Just picked up my Diamond Wire Chair …
Just picked up my Diamond Wire Chair from the Richmond Warehouse and was a good experience and un-wrapping my latest edition was very cool...chair looks great.
DSW Molded Plastic Side Chair
Love love LOVE the dining chairs!
Delivery was fast; very easy to assemble the legs.
The online help was immediate and …
The online help was immediate and helpful. We haven't received the products yet but the experience so far has been super easy.
I love the products
I love the products! The service on the chat function was fast and easy.
very good products everything was as …
very good products everything was as described. shipping and handling could be a bit better but rove concept dealt with it professionally and were able to deliver as promised! The product itself looks great! very happy with it!
The products are beautiful and Amy on …
The products are beautiful and Amy on the Chat line was very helpful. My only concern is the website layout is just a bit different than the ones I use in the states. I hadn't realized, after submitting my email address to get 5% off, that an email would be waiting. I did receive an immediate notification on the site about a discount on my next order so figured I had read something wrong and proceeded to order my two chairs. Then - I went to check my emails after ordering and found several from Rove - the first being a code for the 5% off. The Chat line (Amy) was very kind in applying the 5% after the fact - much appreciated. One other confusion when ordering was on the screen for payment. I didn't see the top box at first asking for my card number. I just saw lines for month and CVV so was puzzled by that. These things may be MY problem more than the website but it was just set up a bit differently than I'm used to. Over all - very nice service.
Site was really easy to navigate
Site was really easy to navigate. I found what I was looking for quickly and easily. The descriptions were also helpful, and made it easier to make a choice between other replicas of the product I was looking for.
