Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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modern furniture at fair prices
Easy to navigate the site. Images are true with proper dimensions and an easy check out process.
4 years 3 months
I haven’t received my furniture yet but…
I haven’t received my furniture yet but my experience thus far has been positive. The website is very easy to navigate and each item has details and descriptions that are helpful when shopping.
4 years 3 months
Great experience with online shopping…
Great experience with online shopping can’t wait to receive my outdoor furniture!!
4 years 3 months
Incredible
Incredible! I love rove products!
4 years 3 months
Fabulous User-Friendly Website
While browsing for a new dining set, I was able to have some delivery destination questions answered which enabled me to make my decision to purchase. I live in a small town so some companies do not deliver to us, but I was happy to find out you do!
4 years 3 months
Website and order processing review
This is a review of just the ordering process and not in the quality of items in my order as they have not been received yet. I did all my ordering online without assistance of the customer service support. The actual ordering was easy as online shopping should be. I read the reviews of items and found what I was looking for with ease. The website is very slow and takes a long time to load pictures especially when you are trying to flip between 2 items for comparison. The website also twice sent me to an error page where I was instructed to wait for a minute then click refresh. A little bit annoying and added to the time but it all worked in the end and I managed to successfully order what I was looking for. I will leave a review on quality and delivery once things are in my possession.
4 years 3 months
I am very impressed with my first order…
I am very impressed with my first order from Rove Concepts, which was the Winston media console. The item was packaged well and the quality was great! I just ordered the Winston dining table.
My only criticism would be the speed of interacting on the website from the US, it seems very slow.
4 years 3 months
Such great designs
Love the sleek style and designs. Easy to navigate website and clear detailed descriptions.
4 years 3 months
Great products!
Very helpful and informative staff, mailed samples for the couches to look over before placing an order, came in as expected, love the style, design and fabric!
4 years 3 months
Quick to address issues
Impressed with my experiences with Rove. Sectional delivery was smooth. The delivery people were polite and professional. When they discovered that the legs that had been sent along were the wrong colour they submitted a ticket for us and within a few days came back and installed the legs.
I returned to buy some throw pillows and had some issues checking out. The concierge was on it in a flash. And even though I got pulled away and couldn't keep chatting, they came through for me.
The couch itself? It's better than I could have hoped. It's firm and comfortable. The only issue is my partner keeps taking the chaise lounge section :) Can't wait to add the throw pillows on it!
4 years 3 months
The customer support was very helpful
The customer support was very helpful. I was able to get all of my questions answered and appreciated their help! The only reason I took a star was for the website itself. It kept freezing with a note about the website being under construction which prevented my order a couple of times and significantly delayed the order process. The message itself looks like the company is actively working on it! Cant wait for my order to arrive!
4 years 3 months
Good Overall Experience
It was a little difficult getting in touch with a sales associate at the start. Once I did, everything went very smoothly.
4 years 3 months
The website is very slow and takes…
The website is very slow and takes forever to load so needs some website work, but the products are nice.
4 years 3 months
I had a problem with a broken leg from…
I had a problem with a broken leg from my couch. They immediately sent a replacement. Good responce.
4 years 3 months
10/10
Ordering and communication are easy and reassuring. One of the best online shopping experiences I've had.
4 years 3 months
Counter chairs
Hi! I was happy to have Jose online to help with the numerous questions I had regarding the Aubry chairs that I purchased.
Shopping during these times is extra challenging. Thank you for answering them ALL for me!
I followed through with the order and am so excited that I will be receiving the chairs shortly!
4 years 3 months
Overall experience was great
Overall experience was great. The website is simple and informative. I used the concierge webchat once and they answered all my questions well.
The website is however slower then other sites and they need to look into increasing the speed somehow.
4 years 3 months
Love everything about Rove
Love everything about Rove! Amazing quality and design - the delivery was perfect.
4 years 3 months
Looked around all over a for a piece…
Looked around all over a for a piece that suited my needs before seeing a recommendation for Rove. Saw the Noah and that was that. Beautiful piece. Prices also seem reasonable for the quality of furniture you're getting. But we'll see once it arrives. Also, their site is excruciatingly slow to access at times.
4 years 3 months
Beautiful products
Beautiful products. My order shipped quickly. Great customer service.
4 years 3 months
Great furniture design.
Great furniture design.
4 years 3 months
Good selection of furniture
Good selection of furniture. I would give 4 or 5 star if the web site better (kind slow) and also the warehouse delivery info on website mismatch the actual receipt (couple of weeks over).
4 years 3 months
Extremely easy to decide because of the…
Extremely easy to decide because of the many options to choose from.
4 years 3 months
Easy to do business with
Website is very easy to navigate. Samples were sent out promptly.
4 years 3 months