Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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Awesome service
Awesome service! Timely and great deals
4 years 5 months
We have order our sectional sofa in…
We have order our sectional sofa in different colour, that didn’t work for us. Wonderful concierge team has addressed all our concerns and we were able to return it. Waiting for the delivery now in the correct colour
4 years 5 months
Website is very easy to navigate…
Website is very easy to navigate through. Lone the detail/dimension sheets.Love the reward voucher so I can return for future shopping.
4 years 5 months
I was very happy with the ordering…
I was very happy with the ordering process and I will be looking to purchase an entertainment center in the near future. I’m super excited to get my Dresden modular sectional!!!
4 years 5 months
User-interface of website is great
User-interface of website is great! Really like how the color options update in the pictures!
4 years 5 months
Great experience
Great experience. Found items what we were looking for. Everything was easy to follow through website.
4 years 5 months
Such nice furniture to chose from
Such nice furniture to chose from! Highly recommend
4 years 5 months
Sample request
Trying to decide color/stain of dining room chairs, I ordered samples and received them within a few days. Samples were free and a great size enabling me to make a decision and order them with confidence. Can't wait to get the chairs in!
4 years 5 months
The table we ordered came damaged but…
The table we ordered came damaged but the customer service team was very helpful in resolving the issue!
4 years 5 months
The Rove Website is well designed and…
The Rove Website is well designed and easy to navigate. I love their products. Such beautiful options.
4 years 5 months
Website was easy to use
Website was easy to use. Looking forward to the furniture arriving!
4 years 5 months
I started out a skeptic but found I…
I started out a skeptic but found I love the simplicity of Arya sectional pieces. I found the shopping and ordering to be easy, quality to be exellent, so I came back for another piece. Great stuff!
4 years 5 months
I am very satisfied shopping with Rove…
I am very satisfied shopping with Rove Concepts so far. The aesthetic is very aligned with mine. Becoming a member was quite simple and offered me great immediate savings which paid off for the cost. Can’t wait to receive my products.
4 years 5 months
Very satisfied with the service no…
Very satisfied with the service no problems with anything I needed help they really help me with refund great customer service Ordered chairs via Facebook for $39.98 and they never sent even an order confirmation, much less the product, but of course the money charged to my card. they took the money out the same day. They haven't responded to any of my emails I'm sorry I didn't look this company up before ordering. These were going to be a Christmas gift and I'm on a limited budge i was try to figure out how to get refund so i went on the google i do the research about company and i found this number which was+1---8 Four Five seven Nine five Three zero nine Nine - I contacted them when my line was connected they helped me some with instructions so that got my money back thanks for great service They have Customer service is great!I found it
4 years 5 months
Easy to find what you’re looking for
Easy to find what you’re looking for. Great pics and videos of products.
4 years 5 months
The online chat was very helpful in…
The online chat was very helpful in providing information on the product/process.
4 years 5 months
Very nice website easy to navigate and…
Very nice website easy to navigate and place order , now waiting to receive my order
4 years 5 months
I'm having a really good experience…
I'm having a really good experience about the order on Rove Concepts. The website is user friendly and professional. I really like that almost every furniture has its own showing video so I can see the detailed thing and texture just from the video. Also, I ordered the material sample online and got it very soon.So far so good! I'm looking forward the order and put them in my new home.
4 years 5 months
CHAIRS ORDER
very good experience all around
4 years 5 months
Website was easy to use
Website was easy to use with many photos and videos to help me imagine the final piece.
4 years 5 months
ooooo finish choices!
i just bought the ghost chairs and abigail bed.
love the different fabric options for the bed and it was easy to sign up for a membership and get this ordered.
4 years 5 months
Seamless experience with good…
Seamless experience with good transparency. Exemplary products and creative concept.
4 years 5 months
Easy to navigate
Easy to navigate, easy to order...put in a call and email to concierge...they called back and emailed even though I missed the call.
4 years 5 months
Pete is awesome
Pete is awesome
4 years 5 months