Rove Concepts has been a great experience thus far. Ordering was very easy and they make it a simple process. I will say for their benefit, they might want to ensure that all of the items show up when a category is selected. For example, if you go to discover and look at the collections specifically, you end up seeing more options than if you just selected "beds" which was a bit odd. You would think you would want all beds displayed when you filter to that category only to ensure you get better visibility. Maybe this was fixed already, but this is what I noticed. In addition, we made a last minute color change and they were able to accommodate it, however, the cost was slightly higher. Being veneer, i don't know that a $100 difference between ash and walnut is warranted...However, the customer rep was great at rushing to our attention and getting it fixed. I will also say that one of the pictures shows the walnut as much darker than the other pictures which concerned us upfront and why we elected to go lighter even when 4/5 pictures showed the walnut as not being that dark. Just my 2 cents. Might help to have color consistency on the pictures to avoid returns later down the road because of color. Last bit of criticism would be on the cost of shipping. $300 pretty steep. Especially when most eCommerce furniture companies offer free shipping and free returns. After the fact, I was able to find some of your furniture on their webpages or clones and that would have been great if your company was willing to match that especially during the holidays. Another retailer shouldn't be able to offer something better than going direct to the source. Having not yet received the furniture, I cannot comment on that yet. Crossing my fingers that it is packaged well and there is no damage to the product. Furniture is tough to buy online and I recognize that. Thanks for having a clean and not overly flashy website. It matches the product lines.

Customer representatives helped me find the right products and were very patient all the way through

Ordered many items from Rove and they all represent great value so I keep going back to it. The design is on point and materials top notch. Only reservation is on delivery which is somewhat slow to my liking.

Very friendly customer service! Really enjoyed shopping for my new apartment. 2 reasons why I gave 4* instead of 5*: 1. Cancellations after 24hours are charged 3% even if the order has not shipped yet. Would be great if cancellations are free 2.Can only hold inventory for 2 weeks after which they charge.

Great customer service, and high quality products! We love our Rove Pieces.

Love the website and products! It's very easy to navigate and customer service is amazing. We've furnished multiple rooms in our new home with beautiful walnut products. I would recommend this place to anyone and everyone. Can't wait to receive the 2 new bedroom sets we just ordered during the black Friday sales!

Excellent sale over the holiday weekend, and excellent customer service!

I purchased the Luca Sectional with such ease online. I have heard many great things about this company and am looking forward to making additional purchases in the future.

I love the products and the site. The only problem is that it isn't clear that you must choose White Glove Delivery if you have stairs or if you don't want it left curbside. It needs to be A LOT more clear because many businesses will bring it up to your apartment as part of the delivery. I have two sets of stairs so without the White Glove, I'd be in big trouble if they left it outside my building.

Thank you so much! So easy and quick, nice discounts! Def getting more stuff, so elegant and fine

Too Easy To Spend Money Purchase was simple and not complicated. Product layout is attractive and represents the item well. I will be back to purchase additional pieces of furniture.